Fitness Center Assistant

Chapman University Careers•Irvine, CA

10d•Onsite

About The Position

In support of the Student Affairs Learning Outcomes, the Wellness and Recreation team manages multiple fitness and recreation facilities and coordinates a variety of on- and off-campus recreation and wellness education programming. Alongside professional staff and in collaboration with other team members, the Fitness Center Assistant is responsible for providing excellent customer service to all fitness center guests and assisting with day-to-day facility operations along with fitness center programs and services. The Fitness Center Assistant strives to create welcoming environments that contribute to the University by building community, increasing the students’ pride in their university, and improving students’ healthy sense of self. All Fitness Center Assistants are members of the Department of Student Engagement and the Division of Student Affairs. Because of the student-facing nature of this role, remote work is not permitted. Student employees are encouraged to use sick pay when it is needed and available.

Requirements

Little to minimal prior experience.
Ability to learn support process.
Familiarity with Microsoft Office Suite.

Responsibilities

Provide excellent, proactive customer service to all guests including accurate information to telephone and in-person questions regarding Chapman University and our facilities.
Along with Lead FCA and graduate assistants, the FCA will provide amenities, programs and services including GroupX sessions, special events, and sports and recreation gear checkout
Utilize Rec Portal management system to check in guests, coordinate programs, and monitor facility access
Complete regular “active laps” as assigned to clean, monitor and address safety problems, complete repairs, and provide visual security of the facilities and their furnishings/equipment
Ensure all equipment and furnishings are working properly and that facilities are clean and tidy
Complete routine maintenance and cleaning and submit work requests to the facility manager for major issues
Promote programs and services and provide support for activities and events taking place in the facilities
Post signs, daily schedules and other administrative tasks as required.
Attend all scheduled meetings and training sessions
Attend Fitness & Recreation staff meetings led by the Lead FCA staff
Assist in Student Engagement department-wide events
Assist in other duties as assigned including staffing other facilities when needed
Assist in washing and drying used hand and face towels and carting clean towels to and from both on-campus fitness centers using proper PPE