Fitness Asst PRN TX Sports Medicine Center

HCA Healthcare•Tomball, TX

56d•Onsite

About The Position

Responsible for responding to incoming phone calls, correspondence, and customers who arrive in-person. Provides information to customers, and potential customers. Provides information on services offered at the center as well as membership options. Also responsible for other duties as assigned. The Fitness Assistant is responsible for the development, organization, and coordination of every customer need while working the front desk. The Fitness Assistant uses positive communication, coordination, cooperation and sets the tone for members and guest attitudes while visiting the fitness center. Enrolls members and guests in group fitness classes. Makes reservations for spa services and personal training, when applicable. Receives payments for goods and services and properly accounts for the money. Reconciles daily sales, deposits, and receipts, when applicable.

Requirements

High School Graduate / GED
At least two (2) years of experience in a hospital, medically-related environment, and/or customer- based organization preferred
Must be able to follow directions and perform work according to department standards when no directions are provided.
Must have excellent customer service skills with the ability to investigate, resolve, and follow through with all patient and billing questions.
Must be emotionally mature and able to function effectively under stress.
Must be able to work weekdays and weekend shifts

Responsibilities

Responding to incoming phone calls, correspondence, and in-person customers
Providing information on services and membership options
Developing, organizing, and coordinating customer needs at the front desk
Enrolling members and guests in group fitness classes
Making reservations for spa services and personal training
Receiving payments for goods and services and properly accounting for the money
Reconciling daily sales, deposits, and receipts

Benefits

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Fertility and family building benefits through Progyny
Free counseling services and resources for emotional, physical and financial wellbeing
Family support, including adoption assistance, child and elder care resources and consumer discounts
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan
Retirement readiness and rollover services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)