First Responder Alumni Outreach Liaison

The Florida House•Deerfield Beach, FL

5h•$52,000 - $55,000

About The Position

FHE Health is a healthcare institution that delivers quality, medically integrated personalized treatment for those suffering from Behavioral Health Disorders. We are in Deerfield Beach, Florida, near Fort Lauderdale. We are proud to ethically serve the South Florida community as well as the nation with our healthcare services. We specialize in addictive disorders and other behavioral health disorders such as depression, anxiety, and traumatic disorders. We employ a team of highly qualified, compassionate individuals who share in the desire to serve this vulnerable population. We provide innovative treatment by creating an environment that promotes healing and optimized learning. We are a Sun-Sentinel Top Workplace 5 years running due to our caring, supportive, and entrepreneurial environment. The First Responder Alumni Outreach Liaison assists the Director of Alumni Services, coordinates and plans activities, meetings and helps to oversee the daily coordination of alumni program. This position is ideal for candidates seeking a full-time position

Requirements

Prior experience as a First Responder (required) (e.g., law enforcement, fire, EMS, military)
Strong understanding of behavioral health, substance use, and recovery processes
Ability to build trust and rapport with individuals in early recovery and post-treatment phases
Excellent communication and interpersonal skills
Ability to handle sensitive and confidential information with discretion

Responsibilities

Maintain ongoing communication with alumni, providing support, engagement, and accountability
Build relationships with First Responder alumni to support long-term recovery and connection
Conduct regular outreach via calls, texts, and virtual/in-person check-ins
Identify alumni needs and connect them with appropriate internal resources or services
Collaborate with clinical and admissions teams to support continuity of care
Document interactions and maintain accurate records in accordance with HIPAA guidelines