First-Generation Digital Experience Ambassador 2026-2027

University of Portland Portal•Portland, OR

3d•$16

About The Position

Under the supervision of the Program Manager of First Generation in the Shepard Academic Resource Center ( SARC ), the First-Generation ( FGEN ) Digital Experience Ambassadors are yearlong positions focused on the creation and management of FGEN’s online presence. These ambassadors will be responsible for developing, curating, and sharing content across social media platforms, as well as maintaining the FGEN website to ensure it remains accessible, up-to-date, and informative for first-generation students. The two Digital Experience Ambassadors will collaborate closely as a team, meeting weekly to plan content strategies, share updates, and troubleshoot challenges. Additionally, they will work to engage first-generation students through creative online initiatives. Their work will directly support the community-building efforts of the First-Generation program by providing relevant and engaging digital resources to enhance student engagement and success. This position spans April 2026 – April 2027. Compensation for this role is $16.30/hour until July 2026, after which it will mirror the Portland Metro minimum wage.

Requirements

Be a current first-generation, full-time student enrolled at the University of Portland.
In good academic standing at the University (and maintain standing throughout the duration of the position).
Must be entering their second year or higher of studies for the upcoming fall term.
Ability to commit 6-10 hours per week to the role, with additional availability during training and major events.
Availability to attend required training and preparation week before the first week of Fall Semester from August 16th-21st, 2026 (subject to change).
Strong organizational and time management skills, with the ability to prioritize and manage multiple tasks simultaneously.
Strong communication skills (verbal, written, and interpersonal) with the ability to engage diverse audiences.
Ability to think critically, solve problems independently, and prioritize tasks effectively.
Willingness to collaborate and work as part of a team.
Familiarity with major social media platforms (e.g., Instagram) and an interest in creating digital content.
Basic exposure to graphic design, video editing, or photography, or an excited interest in learning and building these skills.
Commitment to diversity, equity, inclusion, and creating a welcoming environment for first-generation students.
Submission of two recommendations (one from a UP faculty member and one from an advisor or supervisor in areas such as employment, research, internships, clubs, or ROTC ) by the Wednesday, February 18th deadline.
If selected as an FGEN Ambassador, you are required to attend FGEN Staff training the week before the start of classes in August 2026 (tentatively Aug. 16th-21st) , and you CANNOT serve in any Residence Life, ASUP Executive, Anchor Leader, or Orientation roles, or participate in any other role that will that interfere with the training schedule or duties of the Digital Experience Ambassador positions.

Nice To Haves

Previous or current involvement as an FGEN Ambassador or familiarity with FGEN programs and initiatives.
Skills in marketing, recruitment, or event promotion.
Experience managing social media accounts or website content for a student organization, program, or other group.
Experience creating digital content (graphics, short-form videos, photos, or written posts) for an organization or audience.
Understanding and knowledge of current trends of digital content.
Strong understanding of the unique needs and challenges faced by first-generation students.