First Call Operative

SGN • Dumfries, VA

5d

About The Position

Emergency Gas Responder
Dumfries
Base salary: £36.3k per annum (increase to £40.4k upon successful completion of probationary period)
Once qualified your earning potential increases with additionally paid standby & overtime
Joint-contribution pension from 6% (12% total) – Enhanced maternity & family leave – Life assurance – HolidayPlus – Virtual GP & Employee Assistance Programme plus retail and leisure discounts & many more.
REQ5520
Do you want to be a part of an innovative and supportive team, where there are great opportunities for career progression and development?
SGN has an outstanding reputation for building safe experiences for our customers through delivering their gas safely, reliably, and efficiently. This role is about exactly that – keeping our customers safe in their homes.
I help to keep people safe and warm by… working independently, problem solving, travelling in my own SGN van, and speaking with our customers.
If you don’t have all the qualifications, we would still love to hear from you… we provide our own specialised learning and development programs, providing access to learning tools to help you acquire the skills needed to excel in our environment.
Why SGN?
SGN leads pioneering research and development for a net-zero energy system. Our innovative technologies are transforming the gas industry while keeping people safe and warm. We are an award-winning employer, including CCA Gold Awards for Great Places to Work and Inclusivity and Accessibility, and a proud Gold member of the Armed Forces Covenant.
About us | Benefits | Diversity and inclusion
If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone. >

Requirements

• A friendly and approachable attitude with excellent customer service skills, as you will be dealing with members of the public
• A current ACS qualification, CCN1 or CESPI, and ideally MET1 to 4 (although this is not essential to apply for the role)
• A full and valid driving licence is essential
• You will be working on a rota, meaning out of hours and weekend working is standard.

Responsibilities

• working independently
• problem solving
• travelling in my own SGN van
• speaking with our customers

Benefits

• Base salary: £36.3k per annum (increase to £40.4k upon successful completion of probationary period)
• Once qualified your earning potential increases with additionally paid standby & overtime
• Joint-contribution pension from 6% (12% total)
• Enhanced maternity & family leave
• Life assurance
• HolidayPlus
• Virtual GP & Employee Assistance Programme plus retail and leisure discounts & many more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees