Firmwide Technology Resiliency: Controls Lead

JPMorgan Chase & Co. • Wilmington, DE

7h

About The Position

Join our team to play a pivotal role in mitigating risks and improving how we
govern the Firmwide Technology Resiliency space.

As a Controls Lead in Firmwide Technology Resiliency (FTR), you will be
responsible for executing the multi-year transformation of the FTR Control
framework, including the redesign of controls, standards, and control
procedures, to strengthen operational resilience and ensure alignment across
risk, metrics, and governance.

You will also provide subject matter expertise and technical guidance to
technology-aligned process owners, ensuring that implemented controls are
operating effectively and in compliance with regulatory, legal, and industry
standards. By partnering with various stakeholders, including Cybersecurity
Technology & Controls’ Governance Risk & Controls Teams, FTR Subject Matter
Experts, Lines of Businesses, and more, you will contribute to executing a
comprehensive view of technology risk posture and its impact on the business.
Your advanced expertise in technology controls and risk management will empower
you to drive innovative solutions, oversee the enhancement of resiliency
standards and procedures, and effectively lead a large, impactful project in a
dynamic and evolving risk environment.

About Firmwide Technology Resiliency: 

Firmwide Technology Resiliency is a part of the Cybersecurity & Technology
Controls team and the Firmwide Resiliency Office (FRO). Our mission is to ensure
JPMC technology can effectively withstand disruption and maintain business
continuity in the face of severe but plausible scenarios. 

This is primarily achieved through:   

Definition, adoption, and ongoing monitoring of opinionated technology
resiliency principles & requirements
Execution of continuous, in-depth testing, exercise, and assessment
capabilities that identify and mitigate material resiliency risk both
internal to JPMC and eternally across critical suppliers, peer firms, and
financial market utilities

Requirements

• 5+ years of experience or equivalent expertise in technology risk management, information security, or related field, emphasizing risk identification, assessment, and mitigation
• 5+ years of project management/change management experience 
• Familiarity with risk management frameworks, industry standards, and financial industry regulatory requirements
• Proficient knowledge and expertise in data security, risk assessment & reporting, control evaluation, design, and governance, with a proven record of implementing effective risk mitigation strategies
• Demonstrated ability to influence executive-level strategic decision-making and translating technology insights into business strategies for senior executives

Nice To Haves

• Demonstrated experience navigating the JPMC current governance structure and/or Cybersecurity and Technology Controls, overseeing a controls uplift (i.e. Archer, TCC, etc.) a huge plus
• CISM, CRISC, CISSP, or similar industry-recognized risk and risk certifications are preferred

Responsibilities

• Partner with existing FTR teams to execute a comprehensive project plan, ensuring alignment with GT Metrics, CORE, and the greater technology resiliency strategy.
• Collaborate with governance, risk and technology teams across Global Technology and the Lines of Businesses to drive consensus and adoption of enhanced resiliency controls and standards.
• Oversee stakeholder engagement, communication, and change management to ensure successful implementation and firmwide buy-in for new resiliency controls.
• Monitor project progress, proactively identify and resolve risks and roadblocks, and ensure timely delivery of milestones and key deliverables.
• Provide regular updates to executive sponsors and governance forums on project status, challenges, and achievements related to technology resiliency controls.
• Ensure all new controls and procedures are thoroughly documented, auditable, and integrated into GRC platforms such as Archer.
• Champion a culture of continuous improvement and operational excellence in technology resiliency control management.
• Proactively monitor and evaluate control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed