Fire System Specialist SR

Bosch Building Technologies LLC•Wilmington, NC

10d

About The Position

The Senior Fire System Specialist is responsible for inspecting, testing, maintaining, and troubleshooting fire alarm and life safety systems to ensure code compliance, system reliability, and customer satisfaction. This role partners closely with customers, sales, and internal teams to deliver high-quality service, support system programming and integration, and mentor team members while maintaining accurate documentation and reporting.

Requirements

Minimum of a high school diploma or GED.
5+ years of experience in fire alarm installation, testing, inspecting and service.
An understanding of NFPA 72 and other related fire and life safety codes is beneficial.
An advanced understanding of reading and interpreting blueprints.
5+ years of experience in system startup and programming, ensuring seamless integration and functionality.
5+ years of experience in panel installation and wiring, ensuring proper setup and system reliability.
NICET or other certifications in the Fire and Life Safety industry.
Proficiency in working with electronic equipment (volt meters, amp meters, etc.).
Ability to troubleshoot basic electric and electronic circuitry.
An understanding of computer operating systems, including the MS Office Suite of products.
Clear and concise ability to communicate verbally and in writing.
Ability to understand empathetically the issues and perceptions of others and to creatively and successfully work through these issues to achieve successful outcomes and customer and employee satisfaction.
Ability to successfully pass background check in accordance to customers’ requirements.
Willingness and ability to travel within the state, including overnight stays.
Availability to work nights and some weekends as required.
Ability to successfully pass government clearances.

Nice To Haves

7+ years of experience with testing and inspecting Fire Alarm and Fire Sprinkler Systems; including Kitchen Hoods, Backflows, Clean Agent Systems, Pre-Action Systems, Fire Pumps, and Fire Hydrants.
NICET level III or other certifications in the Fire and Life Safety industry.
An Advanced understanding of NFPA 72 and other related fire and life safety codes.
Experience with Building Reports software.
Experience with Notifier fire alarm panels.
Willingness and ability to participate in an on-call rotation if qualified.

Responsibilities

Conduct the inspecting, testing, and maintenance of fire suppression systems, including but not limited to, Fire Alarm, Fire Extinguisher systems.
Ensure the entire scope of the inspection is executed appropriately.
Engage and communicate with the customer while on-site, checking in and out, ensuring the customer is taken care of and all questions have been addressed.
Provide and upload accurate inspection reports to CLSS within 24-hours of an inspection being completed.
Provide and upload picture(s) to CLSS when finding a system or device that fails inspection or is in need of service.
Complete a weekly closeout email detailing the inspections performed that week and any items that need immediate attention.
Assist in preparing of as-built drawings and other closeout documents, as necessary.
Provide information and support to the inside sales position when applicable.
Complete time sheets, service work orders, expense reports, and other paperwork required for this position in an accurate and timely manner.
Demonstrate leadership and support training of team members.
Assist Sales team during estimating phase including potential system demonstrations when applicable.
Other duties as assigned