Fire and Security Consultant

Martin Systems•Milwaukee, WI

About The Position

The Security Consultant plays a key role in developing new business and managing client relationships for installation projects. This position is responsible for identifying prospective customers, conducting site evaluations, preparing proposals, and ensuring a high standard of customer satisfaction throughout the sales and implementation process.

Requirements

Minimum of 3 years of successful experience in a sales or account executive role
Industry experience in electronic security systems is strongly preferred
Familiarity with electronics and technical solutions is advantageous
Strong interpersonal, communication, and customer service skills
Demonstrated ability to present complex information in a clear and engaging manner
Effective time management and organizational skills

Responsibilities

Identify and pursue new business opportunities through referrals, networking events, directories, and some door-to-door outreach
Follow up on sales leads and schedule appointments with prospective clients
Conduct needs assessments and site evaluations to determine appropriate solutions
Prepare and present detailed proposals and sales presentations
Develop and maintain accurate records of customer data, sales activity, and completed tasks within the company’s CRM system
Submit sales contracts and coordinate with installation and service teams to ensure proper project execution
Collaborate with project coordinators and division managers to collect technical data and building information
Track and communicate project status, ensuring milestones, deadlines, and deliverables are met
Monitor budgets and report on variances where applicable
Maintain ongoing communication with clients to ensure satisfaction, foster retention, and generate referrals
Serve as a knowledgeable resource on product capabilities, technical features, and service options
Respond to customer inquiries and escalate technical questions as appropriate