Fire Alarm Field Supervisor
About The Position
Manage the operations of the Fire Alarm Division. To manage the technical and administrative personnel within the Division. To achieve financial and operational goals of the Fire Alarm Division including revenue generation, cost control, and gross margin contribution. To ensure a high level of customer satisfaction for Fire Alarm customers. To ensure the proper training and safe working procedures of Fire Alarm technical staff. This position reports to the General Manager. The Fire Alarm Superintendent will be responsible for ensuring the effective operation of the Fire Alarm Division. The Superintendent will supervise technical and administrative personnel in order to achieve any financial or operational goals. The Manager will be responsible for ensuring Fire Alarm and customer satisfaction. Position is located in Morrisville/Raleigh, North Carolina.
Requirements
- Possess any necessary licensing and certification required by National, State and Local codes.
- Minimum 3-5 years related fire alarm experience.
- NICET or equivalent training from manufacturers or institutions.
- Working knowledge of NFPA 72.
- Experience in reading and interpreting blueprints, diagrams, submittals, specifications, programs schematics and operational/product manuals.
- Proficiency with using PCs including working knowledge of MS Excel / Word as well as iPhone/iPad apps.
- Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
- Willingness to travel out of town including overnight lodging.
- Demonstrate a high level of customer service.
- Self-starter that can work with little to no supervision.
- Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions.
Responsibilities
- Work with the General Manager and other managers to develop financial and operational goals.
- Ensure the effective operation of the Fire Alarm Division and the efficiency of Fire Alarm personnel.
- Establish productivity goals for technical and administrative goals that fit in with the tactical priorities of the division.
- Achieve the assigned monthly goals for revenue and cost control and correct any budgetary deficiencies.
- Lead the technical and administrative personnel in providing a high level of customer service.
- Ensure that the technical personnel are highly trained in our services and products as well as safety.
- Learn and ensure compliance with all applicable industry codes.
- Protect the company’s assets.
- Perform any other tasks assigned by the General Manager or Managing Member.
Benefits
- Competitive compensation
- Pay is on a weekly cycle, every Friday
- Career Advancement Opportunities
- Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays
- Company paid short and long-term disability
- Immediately vested in our 401(k) company match
- Full-time employees participate in our Shared Ownership Program which offers a monetary bonus aligned to the company's long-term success. This program fosters an ownership mindset and ensures that every employee meaningfully shares in the success they help create.
- Exceptional guidance and support from our managers
- Collaborative culture & environment
- Robust training opportunities with company reimbursement upon achieving required licensing
- Apprenticeship programs for fire sprinkler, fire alarm and inspection positions
- Opportunity to work alongside some of the best talent in the fire protection industry
- $2,500 Sign-On-Bonus based on experience!
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
11-50 employees
