FinOps Coordinator, Cruise

Expedia Group

12d

About The Position

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. Introduction to the Team: Travel Partnerships and Advertising helps partners, including hotels, airlines, destination marketing organizations (DMOs) and more, deliver excellent traveler and B2B experiences. We drive growth for our partners and the Expedia Group marketplace through competitive supply, our leading advertising and travel media network and affiliate solutions. As a member of the Accounting Team at Expedia Cruises, you will be responsible for supporting the operation and execution of transactional payments to, from and between cruise line suppliers and our Expedia Cruises franchise network, consistently ensuring financial accuracy by performing regular reconciliations of payments and receipts.

Requirements

1-2 years of relevant experience
Accounting/Finance or related diploma/degree
Customer Service skills (e.g. stakeholder management, conflict resolution)
Initiative (e.g. proactiveness, problem solving, "go get what's next")
Time Management (e.g. prioritization, attendance, timeliness)
Attention to Detail (e.g. quality assurance, peer review)
Communication skills (e.g. verbal, non-verbal, written, listening)
Experience with Excel

Nice To Haves

Basic cruise or franchise industry knowledge preferred

Responsibilities

Perform routine reconciliation of payments against supplier statements and internal records
Acquire basic knowledge of systems and databases by completing routine responsibilities
Assist in the completion of routine activities by using financial systems and technologies
Assist in the completion of basic quality review checks on data using assigned systems
Receive routine information requests and ensure information is accurately retrieved, formatted, and distributed to the requestor
Understand company policies related to confidential information and ensure all data privacy guidelines are followed when distributing financial and personal information
Use basic information management tools (e.g. online folder management system, paper/hard copy files) and system data queries, and follow prescribed processes to retrieve requested information
Utilize standard filing systems and processes to store information/files
Show an active interest in own work and suggests improvements to current ways of working
Demonstrate motivation and drive to perform tasks until personal goals are met and desired results are achieved
Execute tasks in a timely manner without being asked; independently drive work to completion with minimal instruction
Accurately keep track of details and deliverables
Assess the relative importance of tasks and activities assigned
Begin to apply judgment, with support, to make trade-offs on time and resource allocations when faced with competing demands
Utilize resources to complete tasks; tracks own efficiency using reports and tools
Begin to distinguish between activities and tasks that add differing levels of value; begins to determine potential improvements to impact quality
Demonstrate attention to detail and a continuous improvement mindset; double-checks accuracy of own output to ensure high quality delivery
Identify areas where efficiency and process improvement are needed within own work area
Support process improvement by implementing ideas and approaches presented to them
Investigate and apply existing, defined solutions to known issue types, based on process and data
Make independent decisions using available data points and following established guidelines and processes
Draw conclusions from data that is presented in predefined formats

Benefits

full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources

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