Finneran Pavilion Guest Services Staff

Villanova University•Villanova, PA

60d•$15•Onsite

About The Position

Why work at Villanova? Join a mission-driven organization. Since Villanova University's founding in 1842, we have been inspired by the values of truth, unity, and love, and are a community dedicated to service to others. Villanova has been included among the nation's best colleges and universities. VU's inclusion again in U.S. News & World Report's 2025 "Best Colleges" rankings is another indication of the University's continued prominence and forward momentum. Villanova's most precious asset is our people. As an employee, you will receive a holistic benefits package, generous paid time off, a competitive retirement savings plan, flexible work options, wellness programs including gym membership, professional development, tuition assistance, and more. As a member of the Villanova University staff, Finneran Pavilion Guest Services team members will play a vital role in maximizing the game day experience for Villanova Wildcat fans. Guest Services team members will have the opportunity to work closely with and support the student-athletes, coaching staff, and personnel as they look to continue their tradition of winning. The primary responsibility of the team members is to assist fans in the premium clubs, provide all guests game day specific information, and provide a welcoming environment. All duties must be completed in compliance with University and NCAA rules and regulations.

Requirements

18 years of age or older
Must be available nights, weekends, and holidays
Ability to stand, walk, and climb stairs throughout the duration of the event
Required to occasionally lift 10 pounds, unaided.
Ability to work well with others
Positive attitude toward taking on additional job responsibilities
Good judgment
Authorization to work in the United States of America

Responsibilities

Exceed customer service expectations of all Wildcat community members.
Understand and practice policies and procedures set by Villanova University Athletics.
Attend customer service team member training and maintain comprehensive knowledge of game day information, rules, and regulations.
Go above and beyond to enhance game day experience