Fine Dining Admin Assistant Manager

Caesars Entertainment • Reno, NV

20h

About The Position

Serve as the administrative point of contact for 3 fine dining outlets; standardize processes, documentation, and service support across locations. Coordinate cross-venue communication, ensuring consistent SOP execution, menu updates, and service standards alignment. Build and publish weekly FOH schedules across venues; balance coverage, forecast demand, and manage swaps/changes. Monitor labor to budget; audit punches and approve timecards; track breaks, overtime, attendance, and call-offs. Process biweekly payroll inputs (tips, comps, deductions, adjustments) accurately and on time. Maintain personnel files, onboarding checklists, certifications, and training records; track expiring credentials (e.g., food handler/servsafe/ABV). Oversee reservations and floor plan optimization (e.g., OpenTable/Resy/SevenRooms); manage high-priority bookings and VIP notes. Support private dining and event administration: proposals, BEOs, deposits, timelines, vendor coordination, and post-event reconciliation. Monitor guest feedback, resolve escalations, and report trends with actionable improvements. Support weekly invoice processing, petty cash logs, and reconciliation; track comps/voids/discounts with appropriate approvals. Assist with inventory counts and data entry (wine, spirits, china/flatware, linens); coordinate smallwares orders and vendor communications. Maintain up-to-date health & safety documentation, checklists, and inspection readiness; log incident/accident reports. Ensure adherence to alcohol service laws, food safety, and company policies across all venues. Onboard new hires to POS, reservations, scheduling, and SOPs; deliver refresher training and quick tips. Act as an admin for POS, reservations, and scheduling systems; manage user access and troubleshoot issues with vendors/IT. Produce weekly KPIs (labor %, reservations conversion, covers/turn times, guest feedback, comp/void metrics). Identify process gaps and lead cross-venue initiatives to improve efficiency, cost control, and guest satisfaction.

Requirements

• 3+ years in fine dining, luxury hospitality, or multi-unit restaurant operations, with administrative or supervisory experience.
• Proficiency with POS (e.g., Toast/Micros), reservations platforms, and scheduling/payroll tools
• Strong Excel/Google Sheets skills impeccable attention to detail, and excellent written/verbal communication.
• Ability to work nights/weekends/holidays and travel between venues.
• Knowledge of food safety and alcohol service guidelines (e.g., ServSafe, TIPS).
• Operational Discipline: Accurate, on-time scheduling, payroll, and reporting across multiple outlets.
• Service Mindset: Anticipates needs, protects the guest experience, and supports FOH teams with urgency.
• Problem Solving: Resourceful and solutions-oriented; escalates appropriately.
• Communication & Influence: Clear, diplomatic, and consistent with cross-functional teams and leadership.
• Data & Systems Fluency: Uses data to drive decisions; strong comfort with administrative platforms.
• On your feet for extended periods; lift/carry up to 25 lbs occasionally.
• Frequent movement between venues; ability to work in a fast-paced, high-noise environment.

Nice To Haves

• Experience supporting private dining/events and wine program administration.
• Previous multi-site oversight within a luxury hotel, resort, or casino environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed