Financial Wellbeing Specialist

Nusenda Credit Union•El Paso, TX

About The Position

Nusenda Credit Union is dedicated to excellent member service, care for our community, and being a great place to work. We strive to make a positive difference in the lives of our members and the communities we serve to help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values. As an employer of choice, we invest in people and their careers. Our competitive employee benefits include several health and wellness options, competitive 401(k) matching contributions, professional development, and tuition assistance and more! Thank you for your interest in joining the Nusenda team! We are currently seeking a Financial Wellbeing Specialist to join our team at Nusenda Credit Union to support our Southern/West Texas Region in El Paso. In this position you'll be responsible for working with the Financial Wellbeing Manager in developing and delivering financial education presentations. You will support ongoing development and implementation of Nusenda Credit Union’s financial capability resources while creating and maintaining partnerships within linguistically and economically diverse communities. Additionally, you will offer assistance in financial capability through training, workshops, special projects and events while supporting management in updating and maintaining financial capability courses and administering online financial education systems.

Requirements

One to three years of similar experience
Associate Degree, or two-year college degree or related
Ability to develop and leverage community relationships with schools, community organizations, and select employer groups to grow the financial capability program through targeted outreach.
Knowledge in organizing and participating in community events, workshops, and presentations to promote financial capability.
Ability to provide exceptional customer service by supporting related inquiries and requests via phone and email while collecting program feedback from community members and stakeholders via surveys and shares with Financial Wellbeing Manager.
Experience in presenting at community events, promoting, supporting, collaborating with internal groups to enhance financial literacy and member education efforts.
Ability to support select employer groups, community partners, and members in accessing financial capability resources, including web-based resources, presentation requests, and customized materials.
Able to develop curriculum for varying levels and topics based on partners’ requirements and needs.

Responsibilities

Support ongoing development and implementation of Nusenda Credit Union’s financial capability resources.
Create and maintain partnerships within linguistically and economically diverse communities.
Offer assistance in financial capability through training, workshops, special projects and events.
Support management in updating and maintaining financial capability courses and administer online financial education systems.