FINANCIAL TECHNICIAN - Utility Billing

City of Lawrence • Lawrence, KS

9d

About The Position

This position performs highly responsible customer service and accounting clerical work for the Finance Department.
Responsibilities:
This position provides front-line customer service for City of Lawrence Utility accounts and Solid Waste operations. It assists with clerical work and maintains confidential records in support of billing City of Lawrence Utility accounts. This is a fast-paced office environment with high call volume.

Requirements

• Equivalent to completion of the twelfth grade is required.
• A minimum of six months of experience or training in customer service and cash handling.
• previous customer service and computer experience
• Excellent customer service and conflict resolution skills
• strong communication skills
• excellent attention to detail
• trustworthiness
• ability to keep up with the fast-paced setting
• extremely reliable
• self-motivated
• a team player
• enjoys solving problems
• pass a background check and post-offer physical and drug screen

Nice To Haves

• previous billing or accounting experience
• strong working knowledge of MS Office, including Outlook, Word, and Excel

Responsibilities

• provides front-line customer service for City of Lawrence Utility accounts and Solid Waste operations
• assists with clerical work
• maintains confidential records in support of billing City of Lawrence Utility accounts

Benefits

• Health/Dental/Vision/Life Insurance: Various dependent on coverage levels available
• FREE Well Care Clinic through LMH
• other wellness benefits/perks
• Paid Time Off: 12 Vacation days, 12 Sick days accrued per year
• 2 days Personal Leave, 10 Paid Holidays
• Retirement: Kansas Public Employees Retirement System (KPERS)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees