Financial Services Representative

World Finance•Mauldin, SC

2d•Onsite

About The Position

World Finance, a multi-award-winning company, is seeking an energetic Financial Services Representative to guide customers on their financial journey. This role is the face of World Finance, requiring empathy, empowerment, and engagement with customers. The primary responsibility is to assist the Branch Manager in operating the branch effectively and efficiently, maximizing growth. This position involves utilizing sound lending skills, maximizing potential profits, and adhering to policies for effective account collection. Providing excellent customer service is essential for marketing the branch and Company culture. World Finance has been helping customers meet their financial needs and unlock their financial good since 1962, aiding in overall financial wellness and credit improvement. Based in Greenville, SC, World Finance operates over 1,200 branches in 16 states, focusing on personal loans and tax preparation, and is committed to teamwork, community, and care.

Requirements

Must be able to demonstrate self-confidence and organizational skills.
A history of choosing kindness, showing compassion, and helping others.
The willingness to seek quality-driven solutions and embrace new ideas.
Absolute team player – pitching in when needed and accepting help, too.
Basic computer skills.
A valid driver’s license & access to a dependable vehicle.
Must possess a valid driver’s license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities.

Responsibilities

Guide customers toward upward credit mobility through good financial choices.
Provide top-tier customer service, assisting customers with questions, concerns, and products.
Process and prepare loan applications.
Take and process payments.
Prepare loan documents and execute loan closing on current renewal loans.
Balance assigned cash drawer daily.
Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank.
Maintain strong customer relationships and build community within your branch.
Call approved and unmade applications to close loans daily.
Help build tax clientele and provide tax services.
Send complete and accurate credit denial letters within 30 days from the date of application.
Pay branch expenses as instructed by Branch Manager.

Benefits

We hire from within: we want to see you grow and climb in this company.
Each year, we promote 80% of Financial Services Reps to management.
75% of World’s Operations Executives moved up from a similar role.
Employees get paid volunteer hours each year.
Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days.
Paid holidays.
Vacation time.
A 401(k) plan (including company match).
Be part of a team with clear values, strong community, and a sense of belonging.
We’ll get you home for dinner: your life outside of work is priority #1.
You’ll make a positive impact on the lives of the customers you serve.