Financial Services Officer

North Star Community Credit Union • Minot, ND

6d • Onsite

About The Position

At North Star Community Credit Union, we don’t just process financial transactions, we help people move forward in life. Every interaction has the power to impact a member’s goals, stability, and future. We’re looking for a people-first, service-driven Financial Services Officer to join our team at the Minot Air Force Base location.

If you thrive in a fast-paced service environment, enjoy building relationships, and want your work to truly matter every day, this is your opportunity to serve a unique military community while growing your career in financial services.

In this role, you’ll be a key driver of member success—balancing hands-on financial services with relationship building and operational excellence.

Requirements

• Experience in banking, credit unions, retail, customer service, or financial services preferred
• Strong communication skills with a genuine passion for helping people
• Ability to multitask in a fast-paced, member-focused environment
• High attention to detail, accuracy, and accountability
• Basic knowledge of financial products, lending, or account services (or willingness to learn)
• Professional, dependable, and team-oriented mindset

Responsibilities

• Deliver Exceptional Member Service
• Assist members with everyday financial needs, including deposits, withdrawals, and loan payments
• Provide friendly, accurate, and efficient service in all member interactions
• Open and maintain member accounts while ensuring a smooth onboarding experience
• Support Lending & Financial Solutions
• Assist with consumer lending activities, including personal and auto loans
• Guide members through loan applications and basic credit decisions
• Help members understand credit union products and services that support their goals
• Strengthen Member Relationships
• Identify member needs and recommend appropriate financial solutions
• Build trust through consistent, respectful, and professional service
• Deliver meaningful conversations that support long-term financial wellness
• Support Branch Operations & Accuracy
• Ensure daily transactions are processed accurately and efficiently
• Maintain compliance with credit union policies and procedures
• Support a safe, secure, and well-organized branch environment
• Represent North Star in the Community
• Build strong relationships within the Minot Air Force Base community
• Represent North Star with professionalism, integrity, and care in every interaction

Benefits

• Meaningful Impact: Help members make important financial decisions every day
• Unique Community: Serve the Minot Air Force Base military community
• Career Growth: Training and development opportunities in financial services and lending
• Supportive Culture: Be part of a team committed to The North Star Way
• Stable Future: Join a strong, community-focused credit union that invests in its people

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed