FINANCIAL SERVICE REPRESENTATIVE, Full-time

Fulton County Health Center • Wauseon, OH

4d

About The Position

Fulton County Health Center is seeking a dedicated and compassionate Financial Service Representative to join our Finance Department within the Cashiers Office. The primary responsibility of this position is as a Financial Counselor, needing excellent customer service skills and ensuring confidentiality. Additionally, you will help with account management, attorney letters, and bankruptcy notices, price estimates, and may be required to perform cashier duties as needed.

Requirements

• Business or Medical Associates degree preferred, or a minimum of two years’ experience in an office setting.
• Previous experience in customer service, phone communication, and computer system use is required.
• Proficient in Microsoft Excel and Microsoft Word.
• Ability to navigate the internet and multiple websites efficiently.
• Strong knowledge and understanding of insurance EOB's and remit codes.
• Strong organizational and communication skills.
• Ability to multi-task.

Nice To Haves

• Business or Medical Associates degree

Responsibilities

• Interview uninsured and underinsured patients to assess eligibility for financial assistance programs.
• Counsel and educate patients about their financial liabilities.
• Process applications for financial assistance and work with patient accounts within the system.
• Handle attorney letters and bankruptcy notices.
• Perform cashier duties, including posting insurance payments and managing financial transactions, balancing cash drawer, direct deposits, and zero-pay postings.
• Maintaining and balancing spreadsheets.
• Communicating with Insurance Companies.
• Scan and Index.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees