Financial Lines Claims Manager
About The Position
We are currently looking to add a Claims Manager to join our Management Solutions Group and work out of our 4 World Trade Center, NY or Parsippany, NJ office. The selected candidate will lead and direct a team of Legal Claims Professionals handling low to high exposure Public D&O, Fiduciary and Transactional Liability. The Claims Manager is expected to coordinate the work activities of the team, and has responsibility for performance, development, and coaching of staff. The Manager will also act as a technical resource for the team. This position has clear and distinct accountability for business results and is expected to manage internal and external customer relationships. The Claims Manager plays a critical role in interacting to exchange timely information with upstream claim managers, line of business underwriters, actuaries and finance, as well as developing, maintaining and servicing broker and account relationships. The selected candidate must be flexible to work across other Financial Lines teams as needed. At Zurich North America we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA hybrid work model emphasizes flexibility, allowing employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. The candidate selected for this opportunity must be able to report into our 4 World Trade Center, NY or Parsippany, NJ Office 3 days per week.
Requirements
- Juris Doctor and 5 or more years of experience in the Claims area OR Bachelors Degree and 6 or more years of experience in the Claims area OR High School Diploma or Equivalent and 8 or more years of experience in the Claims area
- Customer service experience
- Experience with Microsoft Office
- Experience collaborating across work groups
- Knowledge of insurance legal statutes and procedures
- Knowledge of the insurance industry, claims and the insurance legal and regulatory environment
Nice To Haves
- Negotiation experience
- Experience collaborating across work groups
- In-depth knowledge of the insurance industry, claims and the insurance legal and regulatory environment
- Experience handling Financial Lines Claims
- Ability to effectively present information to LOB manager, claimants and customers
- Excellent communication skills
- Problem solving skills
- Analytical Skills
- Advanced Degree
- Leadership and/or Employee Development Experience
- AIC
- SCLA
- CPCU
Responsibilities
- Lead and direct a team of Legal Claims Professionals handling low to high exposure Public D&O, Fiduciary and Transactional Liability
- Coordinate the work activities of the team
- Responsibility for performance, development, and coaching of staff
- Act as a technical resource for the team
- Manage internal and external customer relationships
- Interact to exchange timely information with upstream claim managers, line of business underwriters, actuaries and finance, as well as developing, maintaining and servicing broker and account relationships
- Flexible to work across other Financial Lines teams as needed
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
