Financial Intake Specialist
About The Position
Explore opportunities with Home Office, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. As a financial specialist, you ensure patients understand insurance benefits and eligibility. You accurately document patient financial details, obtain necessary authorizations, and communicate effectively with both patients and branch locations. Your role involves managing tasks efficiently, resolving patient inquiries promptly, and negotiating rates to provide the best possible service. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Requirements
- 1+ years of experience with insurance verification and authorization
Nice To Haves
- Revenue cycle experience
- Basic PC skills including PC based applications (MS Word, Excel)
- Proven excellent oral and written communication skills.
- Proven excellent organizational and analytical skills
- Proven mathematical aptitude
- Proven detail Oriented
Responsibilities
- Verifies insurance eligibility and benefits of prospects/referrals
- Communicates patient benefits in a timely manner
- Documents and forwards patient deductible, out-of-pocket expense, life time maximum, home health or hospice days, and patient responsibility to agency in an accurate and timely manner
- Reviews and replies to branch location’s urgent requests in a timely and accurate manner
- Initiates one time letters of agreement (LOAs) and negotiates rates as dictated by established policies and procedures
- Obtains and documents all authorization as needed from payer for services ordered/requested in a timely manner
- Serves as a liaison between the branch location and the payer
- Resolves all customer requests, inquiries, and concerns in an expedient and respectful manner
Benefits
- a comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
