Financial Institutions Administrative Assistant

State of NebraskaLincoln, NE
15h$19

About The Position

The Department of Banking and Finance (NDBF) is seeking a detail-oriented, highly organized, and motivated individual to provide administrative support to both the Financial Institutions division and its record retention and accounting functions. This is an excellent opportunity for candidates interested in public service, administrative support of financial regulation, accounting operations, or government administration. This position reports directly to division leadership and plays a critical role in supporting licensed financial institutions across the State of Nebraska. As public servants, we stand by our core values of demonstrating high ethical standards, integrity, and respect to others. If you are interested in becoming part of a team where we provide friendly customer service and are passionate about protecting consumers through fair and common-sense supervision, then NDBF is the place for you! Look at what we have to offer! 13 paid holidays Vacation and sick leave that begin accruing immediately Military leave 156% (that's not a typo!) state-matched retirement Tuition reimbursement Employee assistance program 79% employer paid health insurance plans Dental and vision insurance plans Employer-paid $20,000 life insurance policy Public Service Loan Forgiveness Program (PSLF) through the Federal government Wide variety and availability of career advancement as the largest and most diverse employer in the State Opportunity to be part of meaningful work and make a difference through public service Training and Development based on your career aspirations Fun, inviting teammates A safe and secure environment At the State, we stand by our core values of treating others with dignity and respect, acting ethically in all situations, and creating an environment where our customer is our top priority. Apply to join our team today!

Requirements

  • Coursework/training or experience related to research, presentation, or publication in an area related to the programs or functions of the employing agency; business administration; accounting; customer service; and/ or technical support work, including use of computer software such as word processing, spreadsheets, and database management
  • Regular and reliable attendance required.
  • Possess a willingness to learn new skills and duties, as well as a desire to be a positive member of a team.
  • Ability to provide excellent customer service to both internal and external customers in support of NDBF's vision and mission.
  • Ability to communicate clearly in person, by phone, email, text, or other correspondence in order to exchange information and ideas; summarize technical data and results of research and monitoring activities into reports; understand and apply instructions, policies, and directives.
  • Ability to review and proofread documents for correctness and completeness with a focus on attention to detail and accuracy.
  • Knowledge of computer applications such as word processing, file management, record keeping, and database management.
  • Proficiency in Microsoft Word, Excel, PowerPoint, Publisher, and Outlook. Also willing to received training to become proficient in WebEx, Microsoft Teams, and work with survey tools, or other software applications as assigned.
  • Ability to respect and maintain the confidentiality required by the position.
  • Ability to work independently as a self-starter continuously looking for ways to enhance efficiencies of your position. Also, a strong commitment to support the entire office as time and duties allow. This includes demonstrating an ability to adapt to change as directed.
  • Ability to bend, stoop, and lift at least 25 pounds on an occasional basis.

Nice To Haves

  • One or more years of progressive administrative secretarial support experience in a professional office setting offering team support of multiple functions.
  • Experience with DocuSign, Microsoft Office Suite including Word, Excel, PowerPoint, Outlook.
  • Experience reviewing documents for completeness and accuracy.

Responsibilities

  • Provide general administrative support to the Financial Institutions division and division leadership.
  • Perform data entry and maintain regulatory databases including, but not limited to, NDBF’s licenses, examinations, complaints, billing, and pending activities.
  • Use professional communication through various channels with industry personnel and the public, while maintaining a high level of confidentiality.
  • Process and monitor NDBF’s records retention program, including but not limited to correspondence, mail, forms, and reports in response to requests and inquiries from NDBF staff, industry, and the public.
  • Maintain and organize records in accordance with agency records retention policies and document management standards.
  • Support the digitalization and document retention initiatives.
  • Support applicants through application or licensing processes; ensuring the application is completed appropriately and communication is conducted in a professional manner.
  • Review, create, maintain, proof, and edit minutes, letters, forms, documents, and reports as necessary or as instructed to promote the effectiveness and efficiency of NDBF.
  • Receipt checks and assist in preparing daily, weekly, and monthly billings for examination processes and applications.
  • Assist in the support of examination billing processes, examiner reimbursement, travel requests, and other accounting procedures and processes, as instructed.
  • Serve as a trained team member to the office and assist with public contact as the front desk receptionist.
  • Participate as a team member in daily mail scanning and payment allocation duties.
  • Other duties as assigned and within the scope of the classification.

Benefits

  • 13 paid holidays
  • Vacation and sick leave that begin accruing immediately
  • Military leave
  • 156% (that's not a typo!) state-matched retirement
  • Tuition reimbursement
  • Employee assistance program
  • 79% employer paid health insurance plans
  • Dental and vision insurance plans
  • Employer-paid $20,000 life insurance policy
  • Public Service Loan Forgiveness Program (PSLF) through the Federal government
  • Wide variety and availability of career advancement as the largest and most diverse employer in the State
  • Opportunity to be part of meaningful work and make a difference through public service
  • Training and Development based on your career aspirations
  • Fun, inviting teammates
  • A safe and secure environment
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