Financial Counselor

Lifepoint Health • McKinney, TX

12d

About The Position

Your experience matters Collin Springs is part of Lifepoint Health , a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Financial Counselor joining our team, you’re embracing a vital mission dedicated to making communities healthier ® . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. Financial Counselor – Make a Meaningful Impact in Patient Care At Collin Springs Behavioral Hospital, our team is dedicated to changing lives—and our Financial Counselors play a vital role in that mission. As a trusted resource for patients and families, you’ll help navigate the financial side of care with clarity, compassion, and confidence.

Requirements

• Strong communication and problem-solving skills
• Attention to detail and ability to manage multiple priorities
• Knowledge of insurance types (HMO, PPO, Medicare, Medicaid, commercial) preferred
• Passion for helping others and making a difference
• Applicants should have a high school diploma.
• Previous experience in healthcare collections or a related field, or any combination of education, training, or experience in health care business office setting preferred.
• Valid driver’s license preferred
• May be required to work flexible hours and overtime.
• Crisis Prevention Training (CPI) within 30 days of employment and prior to any patient contact.

Responsibilities

• Guide patients and families through financial responsibilities with empathy and transparency
• Verify insurance coverage and clearly explain benefits and out-of-pocket costs
• Help patients understand their options, including payment plans and funding resources
• Collaborate with patients to create fair, manageable financial solutions
• Ensure accurate and timely insurance verification and documentation

Benefits

• Comprehensive Benefits : Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO : Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth : Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being : Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development : Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED