Financial Counselor (Full-time)

Gundersen Health System • La Crosse, WI

2d • $19 • Onsite

About The Position

Gundersen Health System is seeking a dedicated Financial Counselor to join our team, providing essential support in managing financial obligations for self-pay patients and those with outstanding balances after insurance. In this role, you will serve as a vital liaison, estimating financial liabilities, collecting payments, and facilitating pre-registration for specific patient populations. You will work closely with patients to identify and secure appropriate financial assistance while conducting thorough audits of guarantor accounts to resolve billing issues. Your expertise will be crucial in ensuring a seamless financial experience for our patients.

Requirements

• High school diploma or equivalent
• 1 year work experience, preferably working in a medical facility, insurance company or office setting
• Strong communication, computer, and organization skills

Responsibilities

• Managing financial obligations for self-pay patients and those with outstanding balances after insurance
• Estimating financial liabilities
• Collecting payments
• Facilitating pre-registration for specific patient populations
• Working closely with patients to identify and secure appropriate financial assistance
• Conducting thorough audits of guarantor accounts to resolve billing issues

Benefits

• A work environment that supports you personally and professionally, and a work culture where you are valued and appreciated
• Comprehensive & Generous Benefits Package (Medical, Dental, Life Ins, HSA/FSA) ensuring your comfort and well-being as a valuable team member
• Substantial Retirement Contribution (401k & Base Contribution)
• Work/Life Balance: Paid Time Off (PTO) combines vacation, sick, and personal days into one balance to allow you the flexibility to use your time off as you need
• Support for your career growth through Professional Development Opportunities, our Tuition Reimbursement Program, and the Career Development Center
• Empowerment to shape your work environment, encouragement to improve processes and create efficiencies, and support when seeking opportunities for growth
• Culture that encourages self-care and provides you with opportunities to be your best self at work and at home
• Competitive compensation and comprehensive benefits packages, as applicable, ensuring your comfort and well-being as a valuable team member
• Support for your career growth through Professional Development Opportunities, our Tuition Investment Program, Career Development Center, and online continuing education courses

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees