Financial Counselor

Lifepoint Health • Mckinney, TX

13d

About The Position

At Collin Springs Behavioral Hospital, our team is dedicated to changing
lives—and our Financial Counselors play a vital role in that mission. As a
trusted resource for patients and families, you’ll help navigate the financial
side of care with clarity, compassion, and confidence.

Requirements

• Strong communication and problem-solving skills
• Attention to detail and ability to manage multiple priorities
• Knowledge of insurance types (HMO, PPO, Medicare, Medicaid, commercial) preferred
• Passion for helping others and making a difference
• Applicants should have a high school diploma.
• Previous experience in healthcare collections or a related field, or any combination of education, training, or experience in health care business office setting preferred.
• Valid driver’s license preferred
• May be required to work flexible hours and overtime.
• Crisis Prevention Training (CPI) within 30 days of employment and prior to any patient contact.

Nice To Haves

• Knowledge of insurance types (HMO, PPO, Medicare, Medicaid, commercial)
• Previous experience in healthcare collections or a related field, or any combination of education, training, or experience in health care business office setting
• Valid driver’s license

Responsibilities

• Guide patients and families through financial responsibilities with empathy and transparency
• Verify insurance coverage and clearly explain benefits and out-of-pocket costs
• Help patients understand their options, including payment plans and funding resources
• Collaborate with patients to create fair, manageable financial solutions
• Ensure accurate and timely insurance verification and documentation

Benefits

• Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED