Financial Counselor
About The Position
Position Purpose: Financial advocate for the patient and a liaison between Revenue Site Operations (RSO) and Patient Financial Services (PFS). Determines liability on patient accounts and works with patients or their representatives to provide financial assistance or secure payment. What You Will Do: Counsels patient on cost of treatment, insurance benefits, resources for payment and financial assistance. Secures and documents payment arrangements. Assists patients in financing, payment plans, financial assistance and all financial options through the organization. Audits bills for accuracy & edits for front-end inaccuracies to increase collections and decrease write-offs. Works closely with RSO and division leadership to improve collections. Experience in the Medicaid Application process.
Requirements
- High school diploma or GED.
- Minimum two (2) to three (3) years experience working in Patient Access or Patient Accounting for hospital registration and / or hospital reimbursement services
- Obtain National certification in HFMA CRCR and/or NAHAM CHAA required within one (1) year of hire.
- Understanding of basic billing and coding.
Responsibilities
- Counsels patient on cost of treatment, insurance benefits, resources for payment and financial assistance.
- Secures and documents payment arrangements.
- Assists patients in financing, payment plans, financial assistance and all financial options through the organization.
- Audits bills for accuracy & edits for front-end inaccuracies to increase collections and decrease write-offs.
- Works closely with RSO and division leadership to improve collections.
- Experience in the Medicaid Application process.
Benefits
- Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one.
- Retirement savings account with employer match starting on day one.
- Generous paid time off programs.
- Employee recognition programs.
- Tuition/professional development reimbursement starting on day one.
- RN to BSN tuition 100% paid at Mount Carmel’s College of Nursing.
- Relocation assistance (geographic and position restrictions apply).
- Employee Referral Rewards program.
- Mount Carmel offers DailyPay - if you’re hired as an eligible colleague, you’ll be able to see how much you’ve made every day and transfer your money any time before payday. You deserve to get paid every day!
- Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
