FINANCIAL COUNSELOR
About The Position
GENERAL SUMMARY/BASIC PURPOSE OF JOB: • Under the supervision of the Patient Financial Services' Supervisor, conducts financial interviews, makes payment arrangements and conducts necessary follow-up on those arrangements ensuring compliance with appropriate policies and procedures. Schedules and conducts financial/social interviews when appropriate to determine assistance eligibility and payment arrangement prior to patients' outpatient visit. Aggressively investigates all aspects of third-party payer coverage to assure maximum reimbursement for all services rendered. Assists patients and guarantors in account payment and resolution services. Documents all transactions for related telephone calls, letters, and client interviews for the patients' file. Additional Information NA
Responsibilities
- Conducts financial interviews.
- Makes payment arrangements.
- Conducts necessary follow-up on those arrangements ensuring compliance with appropriate policies and procedures.
- Schedules and conducts financial/social interviews when appropriate to determine assistance eligibility and payment arrangement prior to patients' outpatient visit.
- Aggressively investigates all aspects of third-party payer coverage to assure maximum reimbursement for all services rendered.
- Assists patients and guarantors in account payment and resolution services.
- Documents all transactions for related telephone calls, letters, and client interviews for the patients' file.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
