Financial Counselor

South Sound Behavioral Hospital • Lacey, WA

11d • $23 - $26 • Onsite

About The Position

Are you an experienced and detail-oriented Financial Counselor ready to take on a pivotal role in ensuring the verification of benefits and eligibility on admission inquiries, preparing admission folders, collecting co-pays/deductibles from patients? Join our team at South Sound Behavioral Hospital! In this position, you will accurately verify benefits and eligibility on admission inquiries, preparing admission folders, collecting co-pays/deductibles from patients, assisting with establishing effective and timely payment plans, coordinating with utilization review and discharge planning efforts to limit risk of non-payment, providing ongoing patient benefit information, participating in patient discharge procedures, and coordinating financial arrangements with collection personnel.

Welcome to South Sound Behavioral Hospital (SSBH), where passion meets purpose in the realm of mental health and substance use disorder treatment. Our 138-bed facility located in Lacey, WA, SSBH is the newest behavioral health facility in the area equipped with cutting-edge safety features to ensure a secure and supportive environment for both our employees and our patients. At SSBH, our expert team, including licensed psychiatrists, compassionate nurses, skilled therapists, and adept technicians, is united by a singular commitment — to deliver exceptional care to every individual, regardless of their financial circumstances. We offer specialized programs to create a haven for patients to embark on their healing journey in utmost comfort. Join us in our transformative mission to redefine mental healthcare through person-centered care. Here, your unique skills and boundless compassion have the power to make a profound impact on the lives of those in need. If you are ready to contribute to a community that values excellence and empathy, seize this opportunity to apply and become a catalyst for positive change at South Sound Behavioral Hospital.

Requirements

• High School graduate or equivalent required
• A minimum of one (1) years’ experience in admission processes and collections procedures, and a working knowledge of managed care
• interpretation of insurance coverage plans, co-payments and deductible schedules and payment plans
• a working knowledge of computers and business software programs (Excel) preferred
• May be required to work occasional overtime and flexible hours

Nice To Haves

• a working knowledge of computers and business software programs (Excel)

Responsibilities

• ensuring the verification of benefits and eligibility on admission inquiries
• preparing admission folders
• collecting co-pays/deductibles from patients
• assisting with establishing effective and timely payment plans
• coordinating with utilization review and discharge planning efforts to limit risk of non-payment
• providing ongoing patient benefit information
• participating in patient discharge procedures
• coordinating financial arrangements with collection personnel

Benefits

• 401(k) + matching
• 100% company-paid life insurance coverage up to 2x your annual salary
• Health insurance
• Vision insurance
• Dental insurance
• 100% company-paid long term disability insurance
• Paid time off
• Paid holidays
• Cafeteria on site
• Employee engagement events
• Employee assistance program
• Employee recognition program
• Free parking

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees