Financial Counselor/Scheduler

LifePoint Health•Galax, VA

6d•Onsite

About The Position

Your experience matters Twin County Regional Healthcare is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Financial Counselor/Scheduler joining our team, you're embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. A Financial Counselor/Scheduler who excels in this role: Maintains and processes all assigned patient accounts and counsels patients regarding the admitting and discharging processes and payment alternatives. Counsels patients (or responsible parties) to establish payment method. Contacts patients, in advance of admission, to obtain missing information and patient's signature for accepting obligation to pay. Provides accurate estimates and collects patient deductible, co-pays and non-covered patient charge amounts., including self-pay monies in advance, upon entry, or at discharge according to circumstances. In cases where patient is unable to pay self-pay portion due upon discharge, ensures that a mutually agreed upon payment agreement is documented and signed by all parties, in compliance with established guidelines and procedures. Maintains and balances cash drawer. Prepares daily cash report and submits to Cashier with collected monies and copies of Relay. Account Report/Daily Deposit Reconciliation. We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: - Comprehensive Benefits: Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more. - Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. - Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. - Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). - Professional Development: Ongoing learning and career advancement opportunities. Twin County Regional Healthcare (TCRH) is located in Galax, Virginia, which is in the center of the Twin Counties of Grayson and Carroll in Southwest Virginia. TCRH is a 141-bed facility that includes acute care, ambulatory care and emergency services. TCRH is considered a rural hospital that serves a large Medicare population, as well as, a total population of approximately 60,000. We operate within a 100-mile radius. Twin County Regional Healthcare is an Equal Opportunity Employer. Twin County is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment. Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.

Requirements

Applicants should have a high school diploma or equivalent.
Minimum of one year of business or related experience including bookkeeping with use of calculating equipment and collection of monies is required.

Nice To Haves

Hospital or medical business office experience is preferred.
Experience with medical terminology is preferred.

Responsibilities

Maintains and processes all assigned patient accounts and counsels patients regarding the admitting and discharging processes and payment alternatives.
Counsels patients (or responsible parties) to establish payment method.
Contacts patients, in advance of admission, to obtain missing information and patient's signature for accepting obligation to pay.
Provides accurate estimates and collects patient deductible, co-pays and non-covered patient charge amounts., including self-pay monies in advance, upon entry, or at discharge according to circumstances.
In cases where patient is unable to pay self-pay portion due upon discharge, ensures that a mutually agreed upon payment agreement is documented and signed by all parties, in compliance with established guidelines and procedures.
Maintains and balances cash drawer.
Prepares daily cash report and submits to Cashier with collected monies and copies of Relay. Account Report/Daily Deposit Reconciliation.

Benefits

Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more.
Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
Ongoing learning and career advancement opportunities.

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