Financial Counselor/Scheduler

Lifepoint Health • Galax, VA

1d

About The Position

Twin County Regional Healthcare is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Financial Counselor/Scheduler joining our team, you’re embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

Requirements

• Applicants should have a high school diploma or equivalent.
• Minimum of one year of business or related experience including bookkeeping with use of calculating equipment and collection of monies is required.

Nice To Haves

• Hospital or medical business office experience is preferred.
• Experience with medical terminology is preferred.

Responsibilities

• Maintains and processes all assigned patient accounts and counsels patients regarding the admitting and discharging processes and payment alternatives.
• Counsels patients (or responsible parties) to establish payment method. Contacts patients, in advance of admission, to obtain missing information and patient’s signature for accepting obligation to pay.
• Provides accurate estimates and collects patient deductible, co-pays and non-covered patient charge amounts., including self-pay monies in advance, upon entry, or at discharge according to circumstances. In cases where patient is unable to pay self-pay portion due upon discharge, ensures that a mutually agreed upon payment agreement is documented and signed by all parties, in compliance with established guidelines and procedures.
• Maintains and balances cash drawer. Prepares daily cash report and submits to Cashier with collected monies and copies of Relay. Account Report/Daily Deposit Reconciliation.

Benefits

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage — with medical plans starting at just $10 per pay period — tailored benefit options for part-time and PRN employees, and more.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees