Financial Counselor I

Arkansas Children's Hospital Northwest • Little Rock, AR

6d

About The Position

Performs Medicaid Application Process, Financial Assistance Process, price estimation, and other assistance programs. Serves as Support Staff for un-insured and under-insured patient population by connecting to resources and establishing a clear path to revenue recovery. Additional Information: Performs Medicaid Application Process, Financial Assistance Process, price estimation, and other assistance programs. Serves as Support Staff for un-insured and under-insured patient population by connecting to resources and establishing a clear path to revenue recovery.

Requirements

• Entry Level - Experience not Required.

Nice To Haves

• High school diploma or GED or equivalent
• Certified Application Counselor (CAC) - Insurance Marketplace

Responsibilities

• Performs efficient interviews to ensure accurate demographic capture and insurance verification for newborns and OB transports.
• Works as an assister for the federally facilitated insurance marketplace.
• Collects deductible, co-pay and all other applicable forms of payment, including ongoing payment plans.
• Conducts efficient follow-up to include: Work queue management, email, CRM, In-basket, reports and insurance/COBRA coordination and documentation.
• Performs Medicaid intake, SSI, FAP and CHC Application process, including RX, renal and any other available external resources. Conducts follow-ups on assigned accounts.
• Maintains compliance with No-Surprise-Billing through written and verbal notification of price estimates, including ABN and Self-pay absolute protocol.
• Collaborates with clinical and state resources to ensure timely enrollment with Medicaid primary care physicians. This includes initial, retro and change requests.
• Performs other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees