Financial coordinator at Arizona Oral & Maxillofacial Surgery

Specialty Dental Brands-AZ•Tucson, AZ

33m

About The Position

Arizona Oral & Maxillofacial Surgeons is seeking a skilled and passionate Financial Coordinator to join our well-established team. With a strong reputation for exceptional patient care and cutting-edge treatment options, this is an incredible opportunity to grow your career in a thriving, patient-centered practice. Hard-working and motivated, the successful candidate will bring a passion for providing the best patient care to the communities they serve.

Requirements

Previous experience in dental or healthcare financial coordination, billing, or insurance (2+ years preferred)
Strong knowledge of dental insurance policies, ADA codes, and claims submission processes
Proficiency with dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental)
Excellent communication skills with the ability to explain financial concepts clearly and empathetically
Strong attention to detail, organizational skills, and the ability to manage multiple tasks simultaneously
Capable of working independently and as part of a collaborative team in a fast-paced environment
Understanding of HIPAA regulations, ethical billing practices, and patient confidentiality standards

Responsibilities

Discuss financial options with patients, including orthodontic treatment costs, payment plans, insurance coverage, and financing solutions
Insurance Verification & Claims: Verify dental insurance benefits, accurately submit insurance claims, track claim status, and follow up on outstanding or denied claims
Patient Billing & Collections: Manage patient billing processes, apply payments, monitor account balances, and communicate with patients to resolve billing concerns and collect outstanding balances
Customer Service: Provide clear, compassionate financial guidance to patients and families, helping them understand their treatment costs and financial responsibilities
Documentation & Record Keeping: Maintain up-to-date and accurate financial records, agreements, and insurance documentation within the practice management software
Team members are expected to uphold the culture outlined in the SDB Handbook, with a focus on our core values and any additional responsibilities as defined