Financial Center Manager Associate

Fifth Third Bank • Portage, MI

1d • Onsite

About The Position

The Financial Center Manager Associate (FCMA) at Fifth Third Bank will engage in a comprehensive, customized on-boarding and education program. This program includes rotations across various departments such as Operations, Sales & Service, Lending, Small Business, Preferred, and Sales & Operations Management. The role is designed to provide a robust learning experience, preparing successful candidates for a future Financial Center Manager position. Upon successful completion of the training program, the FCMA will be placed in a Financial Center, contributing to Fifth Third Bank's mission of connecting great people to great opportunities.

Requirements

• College degree or two (2) or more years of leadership experience in a sales environment
• Ability to professionally represent Fifth Third Bank in verbal and written communication
• Capable of analyzing credit and financial information
• Ability to successfully execute and coach sales activities
• Exhibits business acumen
• Demonstrated ability in making sound decisions
• This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS)

Responsibilities

• Complete the FCMA roadmap as intended and all onboarding activities from day one to program completion, including the successful completion of a Consultative Selling Skills Certification
• Become proficient at deepening Consumer and Small Business customer relationships by providing a memorable customer experience
• Gain knowledge, demonstrate and maintain a working knowledge of Fifth Third's products, services processes, and internal resources to stay informed, guide and lead the team
• Become skilled at the consultative sales process to proactively identify the financial needs of current or prospective customers and recommend the appropriate solutions to meet those needs
• Understand how to develop an integrated book of business strategy in which all customers, through all channels, have a Financial Needs Assessment (FNA) and are assigned to the best banker for proactive ongoing support
• Learn how to source, develop, coach and lead a team that reinforces our Core Values and business strategies
• Learn to cultivate a One Bank culture that proactively collaborates with business partners
• Participate in activities that benefit the communities we serve
• Follow the Bancorp Code of Business Conduct and Ethics and other related policies and procedures, modeling the ethical behavior expected from every employee
• Assist in providing employees timely, candid and constructive feedback
• Assist in the development of employees to their full potential and provides challenging opportunities that enhance employee career growth
• Recognize and reward employees for accomplishments
• Additional duties as assigned

Benefits

• Comprehensive benefits
• Differentiated compensation offerings
• Programs designed to support the individual needs of employees and their families, encompassing physical, financial, emotional and social well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees