Financial Assistance Coordinator
About The Position
Reports to the Supervisor of Patient Access this position is responsible for Financial Assistance for all of our self-pay patients and patients who qualify for assistance after insurance, providing education and guidance on the FAP/Financial Assistance Policy process. Responsible for the Patient Estimate line and assuring Chapter 224 requirements are met. Responsible for all walk in patients for various financial issues. Responsible for answering and triaging all calls that come into financial counseling. This position works with third party payers for verification of coverage. This position is also a cashier for the hospital. Works in collaboration with the revenue cycle team and physician's offices.
Requirements
- College preferred but will take experience in lieu of experience.
- 3 Years Financial Counselor preferred
- Excellent customer service skills.
- Excellent quality of registrations and work required
- Must be able to read, write, and communicate in English.
- Computer skills required.
- Ability to maintain confidential information
Responsibilities
- Financial Assistance for all of our self-pay patients and patients who qualify for assistance after insurance
- Providing education and guidance on the FAP/Financial Assistance Policy process
- Responsible for the Patient Estimate line and assuring Chapter 224 requirements are met
- Responsible for all walk in patients for various financial issues
- Responsible for answering and triaging all calls that come into financial counseling
- Works with third party payers for verification of coverage
- Cashier for the hospital
- Works in collaboration with the revenue cycle team and physician's offices
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What This Job Offers
Job Type
Full-time
Industry
Hospitals
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
