Tuition Assistance Coordinator
About The Position
ESF is excited to welcome a Tuition Assistance Coordinator for the CCPU California Training & Professional Development Program. The Tuition Assistance Coordinator will be responsible for all aspects of scholarship delivery for our California Early Child Care (ECC) training programs; including providing the day to day service to members through direct interaction and auxiliary support. This position is critical to the management of the Education related offerings. This person will interface directly with members providing information regarding the educational benefit, support through the application process, and will be directly responsible for the review and approval process of each submission. The Tuition Assistance Coordinator will report to the Tuition Assistance Manager.
Requirements
- Committed to embodying ESF’s and CCPU ‘s values and contributing to our worker-centered culture
- Exceptional judgment and interpersonal skills
- Ability to develop and maintain strong working relationships
- Highly organized and detail oriented
- Strong problem solving skills
- Ability to use discretion and interact effectively in sensitive situations
- Experience working in a fast-paced growth environment
- Fluent in the navigation of Google Workspace, Microsoft Office Suite, and Salesforce and Canva in a formal work environment
- Ability to work some evenings and weekends
- Ability to travel periodically within the state of California
- Two plus years demonstrated experience coordinating multi-faceted programs
- Demonstrated experience successfully managing multiple projects simultaneously
- Demonstrated ability to adapt to evolving challenges, changes, and opportunities in a “start-up” work environment
- Demonstrated commitment to equity, diversity, and inclusion (EDI)
- Excellent internal and external communication skills, with an ability to communicate with people of diverse cultural and socio-economic backgrounds
Nice To Haves
- Bilingual in Spanish and English
Responsibilities
- Assist with providers queries and admissions procedures
- Provide exceptional customer service to providers through in-person, phone, and virtual interactions
- Coordinate provider application process including submission, review and approval
- Provide education counseling and support to maximize opportunity to grant benefit
- Coordinate informational/promotional events to ensure awareness of benefit program
- Collect and maintain program evaluation data according to program guidelines
- Maintain relevant records and documentation as required
- Create program reports to capture program success and challenges
- Perform other work-related duties as assigned
Benefits
- We understand the importance of offering our employees strong support and benefits. That’s why we provide 100% employer-paid medical, dental, and vision plans for you and your eligible dependents and offer a defined benefit pension plan for retirement. We also offer an initial and annual home stipend, and you can choose between a biweekly cell phone stipend or a company-sponsored cell phone. In your first two years with us, you’ll accrue up to four (4) weeks of vacation and five (5) weeks after completing two years of service. We also recognize the value of work-life balance, so we offer paid holidays, 13 days of sick leave, six (6) personal days, and two (2) floating holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
