Financial Aid Support Specialist

Prince George's Community College • Largo, MD

16d

About The Position

Maintain a comprehensive basic knowledge of all federal, institutional, and state policies, procedures, and regulations. Greet visitors, address student questions and needs, route students to coordinators appropriately. Maintain daily intake count of students who visit the office or schedule virtual appointments through navigate.

Requirements

• High School diploma, GED , or equivalent required.
• Two years of customer service experience working with a diverse population required, preferably in a community college or higher education setting.

Nice To Haves

• Associate degree preferred

Responsibilities

• Maintain a comprehensive basic knowledge of all federal, institutional, and state policies, procedures, and regulations.
• Greet visitors, address student questions and needs
• Route students to coordinators appropriately.
• Maintain daily intake count of students who visit the office or schedule virtual appointments through navigate.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED