Financial Aid Specialist - Systems and Pell

City University of New York • Brooklyn, NY

43d

About The Position

Reporting to the Associate Director of Compliance and Operations, the Financial Aid Specialist for Systems and Pell is responsible for the administration and reconciliation of the College's Federal Pell and FSEOG grant programs. The Financial Aid Specialist will participate in the development and implementation of a service excellence mission for the Student Financials area and will also work closely with CUNY Central Office on the configuration of the CUNYfirst system for financial aid processing. In addition to the CUNY Title Overview typical duties include but are not limited to: + Ensure proper reconciliation of the Pell and FSEOG programs and manage year end closing activities. Manage the College's R2T4 process to ensure compliance with all federal and state regulations. + Reconcile all financial aid disbursements to ensure that payments are recorded on student accounts. + Review originations, and disbursement rejections and errors to ensure proper reconciliation with the Common Origination Disbursement system (COD). + Monitor CUNYfirst to address Pell packaging errors that affect awarding. + Troubleshoot errors and communicate with various stakeholders to resolve. + Administer CUNY Central scholarship programs and new programs as appropriate. + Document and review all area processes and provide recommendations for improvement. + Work closely with the financial aid advisement unit, the Student Financials Call Center, the Enrollment Services Center, and other student service offices to assist students. + Develop reports and data to inform decision making. + Other duties as assigned.

Requirements

• Bachelor's Degree and four years' related experience required.
• Effective written and verbal communication skills.

Nice To Haves

• Master's Degree preferred.
• Knowledge of Microsoft Office Suite (Excel, Word PowerPoint).
• Knowledge of Title IV Verification and Special/Unusual Circumstance Appeal processes.
• Knowledge of packaging processes preferred.
• Familiarity with systems like CUNYfirst (Peoplesoft), Student Forms, Dynamic Forms, or Navigate 360 preferred.
• Familiarity with NSLDS, COD and FAFSA Partner Portal systems preferred

Responsibilities

• Ensure proper reconciliation of the Pell and FSEOG programs and manage year end closing activities.
• Manage the College's R2T4 process to ensure compliance with all federal and state regulations.
• Reconcile all financial aid disbursements to ensure that payments are recorded on student accounts.
• Review originations, and disbursement rejections and errors to ensure proper reconciliation with the Common Origination Disbursement system (COD).
• Monitor CUNYfirst to address Pell packaging errors that affect awarding.
• Troubleshoot errors and communicate with various stakeholders to resolve.
• Administer CUNY Central scholarship programs and new programs as appropriate.
• Document and review all area processes and provide recommendations for improvement.
• Work closely with the financial aid advisement unit, the Student Financials Call Center, the Enrollment Services Center, and other student service offices to assist students.
• Develop reports and data to inform decision making.
• Other duties as assigned.

Benefits

• CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development.
• We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off.
• Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Educational Services
• Number of Employees: 1,001-5,000 employees