Financial Aid Program Specialist

Commonwealth of Massachusetts • Salem, MA

1d • Hybrid

About The Position

Join Salem State University's Financial Aid team and make a meaningful difference in students' educational journeys. We're seeking a dedicated Financial Aid Counselor to help students and families navigate the complexities of funding higher education.
Financial Aid is seeking an experienced individual to join our counseling team with a focus on Massachusetts state aid programs. This position will be responsible for determining eligibility and the awarding aid funds to MASFA applicants; while also providing support in regards to certification and reconciliation of other state funds as well as other aid administration duties.
Salem State University offers more than just a job—it’s a gateway to professional success and personal fulfillment. We welcome employees from all backgrounds, providing a nurturing environment where your unique skills and perspectives are valued. Our emphasis on civic engagement and social justice drives everything we do, ensuring that your work here will have a lasting impact. As a Hispanic and minority-serving institution, we are proud to celebrate and enrich both the university and the greater community. At Salem State, your career will thrive, and so will you.

Requirements

• Associate degree
• Minimum three years of experience in a financial aid office, or five years within higher education
• Knowledge of Federal and State Aid regulations
• Background and/or experience working and communicating with individuals from a variety of backgrounds and experiences
• Experience exercising discretion and handling confidential information

Nice To Haves

• Bachelor's or advanced degree
• Professional oral, written, and interpersonal communication skills
• Strong organizational and time management skills and a high level of attention to detail
• Possess strong technology skills
• Experience working with PeopleSoft
• Experience with MA State Aid Programs and systems (Massaid, MASFA Applications)

Responsibilities

• determining eligibility and the awarding aid funds to MASFA applicants
• providing support in regards to certification and reconciliation of other state funds
• aid administration duties

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree