Specialist, Financial Aid

Austin Community College•Austin, TX

About The Position

To provide complex financial aid services to students at the college and assist in providing technical support in the administration of financial aid programs.

Requirements

Federal and state regulations pertaining to financial aid programs.
Student financial aid awarding processes and activities.
Financial aid outreach programs.
Work-study programs.
Tax laws applicable to financial aid.
Maintaining an established work schedule.
Effectively using interpersonal and communications skills including tact and diplomacy.
Effectively using organizational and planning skills with attention to detail and follow-through.
Maintaining confidentiality of work-related information and materials.
Advising students and parents regarding financial aid programs and processes.
Applying federal and state regulations to all aspects of financial aid programs.
Reviewing financial aid applications for eligibility.
Establishing and maintaining effective working relationships.
Determine individual benefit eligibility.
Use a variety of spreadsheet, word processing, database, and presentation software.
Use student information and database systems.
Two years related work experience.
Bachelor's degree. An Associate degree and four years of related work experience may substitute for this education requirement.
Must not be on default of any federal/state student loans.

Responsibilities

Uses databases (Ellucian Colleague, NSLDS, Fortis, FAA CPS Online, Selective Service, USCIS, etc.) to ensure applicants meet federal and state regulations before awarding financial aid.
Creates and runs reports and submits updates. Generate customized Informer reports for data accuracy.
Answers student inquiries regarding financial aid processes, awards and disbursements.
Conducts financial aid outreach programs and presentations.
Coordinates a variety of financial aid transmissions to student accounting.
Works with other ACC departments and state agencies.
Attend workshops, presentations, and training relating to State and Federal Educational Financial Aid.
Administer, process and reconcile federal aid and grants.