Financial Aid Officer

Stanbridge University•San Marcos, CA

23h•Onsite

About The Position

Stanbridge University is seeking a detail-oriented and student-focused Financial Aid Officer to support students through the financial aid process while ensuring full compliance with federal, state, and institutional regulations. This role plays a critical part in student success by providing accurate guidance, maintaining compliant records, and supporting the administration of Title IV and other financial aid programs. The ideal candidate is organized, service-oriented, and comfortable working in a highly regulated, deadline-driven environment.

Requirements

Bachelor’s degree in Finance, Accounting, Education, or a related field
Experience in financial aid, student services, or a regulated administrative environment
Working knowledge of federal and state financial aid programs and regulations (Title IV preferred)
Strong attention to detail and ability to manage multiple priorities in a deadline-driven environment
Excellent communication skills with the ability to explain complex information clearly
Proficiency in Microsoft Office and financial aid or student information systems
Must be able to perform each essential duty satisfactorily and be physically present on campus as required
Employment verification will be conducted to validate work experience per accreditation standards
Offers of employment are contingent upon successful completion of a background check
Official transcripts are required prior to hire; degrees earned outside the United States must be evaluated by a recognized credential evaluation service for U.S. equivalency
Must be legally authorized to work in the United States without sponsorship

Nice To Haves

Experience working in higher education financial aid
Experience with financial aid systems or student information systems
Familiarity with audits, compliance reviews, or verification processes
Strong customer service skills with a student-centered approach

Responsibilities

Guide students through the financial aid process, including applications, document collection, and required submissions
Conduct financial aid presentations and one-on-one counseling sessions
Explain financial aid options, eligibility, and student responsibilities clearly and accurately
Review and evaluate financial aid applications to determine eligibility for federal, state, and institutional programs
Verify student documentation in accordance with Title IV and institutional requirements
Maintain accurate and complete student financial aid records
Ensure compliance with federal, state, and institutional financial aid regulations
Stay current on updates to Title IV programs and related policies
Apply regulatory knowledge to daily processing and student advising
Partner with admissions, student services, and academic departments to resolve financial aid issues
Provide timely and accurate support to students and internal stakeholders
Assist in resolving complex or escalated financial aid situations
Assist in the development and refinement of financial aid policies and procedures
Support initiatives to improve efficiency, accuracy, and student experience
Participate in audits, reporting, and compliance reviews as required