Financial Aid Officer - Merritt

Peralta Community College District Careers • Oakland, CA

1d

About The Position

Under general direction of the Dean of Enrollment Services, supervise and coordinate the operation of a comprehensive financial aid at an assigned campus; coordinate assigned activities with other divisions, outside agencies, and the general public; and provide highly responsible and complex program assistance to the Dean. Desirable Qualifications Knowledge of: Operational characteristics, services, and activities of a Financial Aid program. Principles of supervision, training, and performance evaluation. Pertinent federal, state, and local laws, codes, and regulations including state and federal requirements for financial aid records, eligibility, and awarding regulations, policies, and guidelines. Available benefits, services, programs, and supportive funding from public and private agencies. Program reporting requirements. Fundamental accounting, budgeting and fiscal reporting procedures. Methods used in evaluating student eligibility. Principles and techniques of interviewing and counseling. Community college organization and purposes. Principles of budget preparation and control. Principles and procedures of record keeping. Principles of business letter writing and report preparation. Modern office procedures, methods, and equipment including computers. Computer applications such as word processing, spreadsheets, and statistical databases including specialized software for financial aid processing. Ability to: Coordinate and direct college financial aid programs. Supervise, direct, and coordinate the work of lower level staff. Select, supervise, train, and evaluate staff. Recommend and implement goals, objectives, policies, and procedures for providing financial aid programs. Understand the organization and operation of the District and of outside agencies as necessary to assume assigned responsibilities. Understand, interpret, and apply general and specific administrative and departmental policies and procedures as well as applicable federal, state, and local policies, laws, and regulations. Participate in the preparation and administration of assigned budgets. Plan and organize work to meet changing priorities and deadlines. Effectively represent the Financial Aid Office to outside individuals and agencies to accomplish the goals and objectives of the unit. Work cooperatively with other departments and outside agencies. Respond tactfully, clearly, concisely, and appropriately to inquiries from the public, students, staff, or other agencies on sensitive issues in area of responsibility. Interpret and explain financial aid policies and procedures. Prepare clear and concise reports, complex correspondence, and program reporting. Understand, interpret and apply legislation pertaining to financial grants and loans. Maintain cooperative and helping relationships with the individuals for whom the program is intended and provide alternative suggestions or referrals for resolution of financial and other individual problems. Exercise sound, consistent and professional judgment in reviewing and screening applicants. Design and provide informative workshops to students and the community. Make decisions and take independent action. Implement changes to facilitate non-traditional program delivery processes. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Minimum Qualifications 1. A Bachelor’s degree from an accredited college or university with major course work in business administration, public administration, counseling, or a related field AND /OR any combination of training and experience that could likely provide the desired knowledge and abilities. 2. Five years of responsible experience in a financial aid office including one year of administrative and/or lead supervisory experience. 3. Knowledge and proficiency in the operation and use of personal computers utilizing word processing, spreadsheet and database management software programs (e.g., MS Word, Excel, Access and PowerPoint) and knowledge of standard office equipment. 4. Applicant must have demonstrated cultural competency, sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college staff, faculty, and students

Requirements

• A Bachelor’s degree from an accredited college or university with major course work in business administration, public administration, counseling, or a related field AND /OR any combination of training and experience that could likely provide the desired knowledge and abilities.
• Five years of responsible experience in a financial aid office including one year of administrative and/or lead supervisory experience.
• Knowledge and proficiency in the operation and use of personal computers utilizing word processing, spreadsheet and database management software programs (e.g., MS Word, Excel, Access and PowerPoint) and knowledge of standard office equipment.
• Applicant must have demonstrated cultural competency, sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college staff, faculty, and students

Nice To Haves

• Knowledge of: Operational characteristics, services, and activities of a Financial Aid program.
• Principles of supervision, training, and performance evaluation.
• Pertinent federal, state, and local laws, codes, and regulations including state and federal requirements for financial aid records, eligibility, and awarding regulations, policies, and guidelines.
• Available benefits, services, programs, and supportive funding from public and private agencies.
• Program reporting requirements.
• Fundamental accounting, budgeting and fiscal reporting procedures.
• Methods used in evaluating student eligibility.
• Principles and techniques of interviewing and counseling.
• Community college organization and purposes.
• Principles of budget preparation and control.
• Principles and procedures of record keeping.
• Principles of business letter writing and report preparation.
• Modern office procedures, methods, and equipment including computers.
• Computer applications such as word processing, spreadsheets, and statistical databases including specialized software for financial aid processing.
• Ability to: Coordinate and direct college financial aid programs.
• Supervise, direct, and coordinate the work of lower level staff.
• Select, supervise, train, and evaluate staff.
• Recommend and implement goals, objectives, policies, and procedures for providing financial aid programs.
• Understand the organization and operation of the District and of outside agencies as necessary to assume assigned responsibilities.
• Understand, interpret, and apply general and specific administrative and departmental policies and procedures as well as applicable federal, state, and local policies, laws, and regulations.
• Participate in the preparation and administration of assigned budgets.
• Plan and organize work to meet changing priorities and deadlines.
• Effectively represent the Financial Aid Office to outside individuals and agencies to accomplish the goals and objectives of the unit.
• Work cooperatively with other departments and outside agencies.
• Respond tactfully, clearly, concisely, and appropriately to inquiries from the public, students, staff, or other agencies on sensitive issues in area of responsibility.
• Interpret and explain financial aid policies and procedures.
• Prepare clear and concise reports, complex correspondence, and program reporting.
• Understand, interpret and apply legislation pertaining to financial grants and loans.
• Maintain cooperative and helping relationships with the individuals for whom the program is intended and provide alternative suggestions or referrals for resolution of financial and other individual problems.
• Exercise sound, consistent and professional judgment in reviewing and screening applicants.
• Design and provide informative workshops to students and the community.
• Make decisions and take independent action.
• Implement changes to facilitate non-traditional program delivery processes.
• Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students.

Responsibilities

• Supervise and coordinate the operation of a comprehensive financial aid at an assigned campus
• Coordinate assigned activities with other divisions, outside agencies, and the general public
• Provide highly responsible and complex program assistance to the Dean

What This Job Offers

• Job Type: Full-time
• Number of Employees: 251-500 employees