Financial Aid Counselor

East Central University•Ada, OK

48d•Onsite

About The Position

The Financial Aid Counselor is responsible for providing comprehensive financial aid guidance to students and parents while managing the awarding and monitoring of scholarships, grants, and loans in accordance with federal, state, and institutional regulations.

Requirements

Associates degree with 2 years of experience in financial aid, higher education, or related field
Valid driver's license
Strong understanding of federal and state financial aid regulations and processes
Excellent customer service skills with ability to communicate complex information clearly to students and parents
Proficient in data entry and management with attention to detail and accuracy
Demonstrated ability to manage multiple cases and priorities simultaneously
Strong organizational skills with ability to maintain accurate records and meet deadlines
Ability to maintain confidentiality when handling sensitive financial information
Must have a strong work ethic and lead by example
Must be a professional, credible and respected representative of the institution internally and in the community
Demonstrated willingness and ability to act ethically and socially responsible
Ability to communicate in a courteous manner

Nice To Haves

Bachelor's degree with 2 years of experience in financial aid, higher education, or related field
Experience with financial aid management systems and federal/state regulations
Financial aid system certifications

Responsibilities

Assist students with Free Application for Federal Student Aid (FAFSA), loan applications, and entrance/exit counseling.
Determine student eligibility for grants, loans, and scholarships based on established criteria.
Award and monitor various scholarships, tuition waivers, and financial aid packages.
Maintain current knowledge of financial aid policies, procedures, and regulations.
Provide guidance to students and parents regarding financial aid options and decisions.
Process and input financial aid data using specialized software systems.
Coordinate with other departments to ensure accurate aid disbursement.
Monitor student completion rates, Grade Point Averages (GPAs), and enrollment status.
Respond to student and parent inquiries through multiple communication channels.
Other duties as assigned by Supervisor or designee.