Financial Aid Counselor (SSP II)

CSU Careers • Fresno, CA

5d • $5,083 - $7,228

About The Position

Under general direction of the Director and Assistant Director, perform complex student services professional work typically requiring the application of both knowledge and professional judgment in using the principles, techniques, standards, guides, and professional skills characteristic of the financial aid programs. Requires planning; interviewing and counseling techniques; professional judgment to recommend solutions to problems and changes in financial aid program procedures, acting as spokesperson within the areas of expertise. Provide professional and technical support to the Financial Aid and Scholarships Office. Frequent direct contact with a diverse campus population of students, parents, faculty, and staff. Maintain a thorough knowledge of the policies, procedures and regulations pertaining to financial aid programs. It also requires the use of professional judgment and the application of professional skills in a variety of situations.

Requirements

• Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field and two years of professional experience in one of the student services program areas or in a related field
• Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis
• A master’s degree in a job-related field may be substituted for one year of the professional experience

Responsibilities

• Advise students individually and in groups on routine matters where required
• Interpret and apply program rules and regulations
• Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements
• Obtain factual and interpretative information through interviews
• Ability to reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on this data
• Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts

Benefits

• medical
• dental
• vision plans
• membership in the California Public Employees Retirement System (CalPERS)
• sick and vacation time
• 15 paid holidays a year
• fee waiver education program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees