Financial Aid Coordinator I

University of Central Florida • Orlando, FL

52d • $18 - $19

About The Position

UCF's Office of Student Financial Assistance is currently accepting applications for a Financial Coordinator I. This position will process a variety of award requests, ensuring timely and accurate disbursement in accordance with institutional and donor guidelines. The role also includes reconciling multiple types of scholarship funding, such as institutional, state, federal, and private sources, to ensure compliance, accuracy, and appropriate fund utilization.

Requirements

• Bachelor's degree or Master's degree and 0+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Nice To Haves

• 2+ years of relevant work experience.
• Experience with financial aid management systems such as PeopleSoft or similar platforms used in higher education.
• Knowledge of federal, state, and institutional financial aid regulations and reconciliation procedures.
• Proficiency in data analysis and reporting tools such as Excel.

Responsibilities

• Provides informed counseling to students and parents regarding the financial aid process including loans, grants and scholarships.
• Provides information on available options and programs.
• Coordinates the processing, posting, and disbursement of loans and scholarships.
• Processes payment refunds and/or adjustments.
• Monitors and coordinates reports for compliance and reconciliation.
• Evaluates questions and escalated incidents from student correspondence, phone bank, front desk, emails, and other contacts to resolve loan issues and concerns.
• Develops training materials and assists in presenting financial aid information to groups of students, parents, high school counselors, and/or the general public in workshop or training sessions.

Benefits

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
• Paid time off, including annual and sick time off and paid holidays
• Retirement savings options
• Employee discounts, including tickets to many Orlando attractions
• Education assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Number of Employees: 5,001-10,000 employees