Financial Aid Assistant

Bryan College•Tempe, AZ

17h•$21•Remote

About The Position

As the Financial Aid Assistant, you’ll support Bryan University’s mission to help our students liberate their innate greatness by helping students with Title IV paperwork including helping the student obtain a Federal Student Aid (FSA) ID, answer questions, act as a liaison between the Financial Aid (FA) office and the Admissions office, and ensure students are supported in achieving their individualized plans through proper financing.

Requirements

High school diploma or GED required.
1 - 2 years of professional experience in higher education Financial Aid or a related field, along with the ability to show demonstrated knowledge of the financial aid process.
Excellent customer service skills including phone and email etiquette.
Strong presentation and organizational skills and attention to detail.
Ability to work on multiple projects simultaneously in a collaborative environment.
Ability to work in a virtual environment using multiple software programs simultaneously including MS Office programs, Canvas, CampusVue, Gmail and Zoom, etc.
Attend required annual trainings as requested on campus.

Responsibilities

Conduct interviews with applicants seeking to qualify and obtain financial aid
Applicants are inspired to their highest level of achievement and excellence
Applicants are treated with fairness, respect, impartiality, and objectivity while abiding by all accreditation/compliance rules and regulations
Applicants are contacted in a timely manner and the customer service provided meets or exceeds expectations
Examine applicant documents for completeness and accuracy
Other duties as assigned by the VP of Student Finance and the Associate Director of Financial Aid