The Financial Aid Assistant Director reports to the Director of Financial Aid and Accounting and serves as a peer to the Financial Coordinator (who handles CVU bookkeeping/accounting and non-financial aid student finances) and includes the following duties: Student Support. To serve as the first line of support to students via email, phone, video conferencing and text in the following areas: Assisting students with the completion of the Free Application for Federal Student Aid (FAFSA) and other aspects of the financial aid process. Clearing Students for Financial Aid: Collecting Verifications & Other Documents - Communicating aid eligibility and verification needs with students. Assisting students in collecting documents needed for financial aid and verifications. Working with students to clear blockers if able. VA Documentation - Assisting students with military and veterans aid including answering student questions, collecting needed documentation from students, preparing informational documents for students as required by the VA & DoD, maintaining active accounts and reporting student enrollment in various systems, updating DoD and military systems with school costs and degree or course offerings as needed, and attending VA and related training as required. Financial Aid Administration: To maintain organization and documentation of student financial and financial aid files in the following areas: ISIR Import Process - Processing student Financial Aid Applications (ISIRs), determining aid eligibility, entering aid offers into our SIS, and documenting aid blockers. Working with our financial aid servicer (Campus Ivy/Portico) in processing and packaging federal student aid including Getting Support from Campus Ivy. Add Institutional Awards - Administering our institutional scholarship program to identify students and scholarships for various partner organizations. NSLDS Reporting - Assisting in federal and state enrollment reporting into the US Department of Education’s NSLDS system and Missouri’s Proprietary Student Record Application. Financial Aid Checklist and Term Documentation - Preparing and tracking the documentation for anticipated disbursements each term. Disbursement Batch Processing - Working with our financial aid servicer (Campus Ivy/Portico) to disburse federal aid to students. Attending annual FSA financial aid training and additional training as needed. Ensuring Compliance with all US Department of Education Financial Aid Requirements. General Attend regular staff meetings & supervision meetings including an annual in-person staff gathering. Participate and lead staff chapel and prayer on Zoom.
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Job Type
Full-time
Career Level
Director
Number of Employees
11-50 employees