Financial Aid Assistant

The Southern Baptist Theological Seminary•Louisville, KY

1d•Onsite

About The Position

JOB SUMMARY: The Financial Aid Assistant provides friendly customer service, advising, and helps current and prospective students by answering basic financial aid questions. This employee will oversee the Active-Duty Military Grant. Other job responsibilities include scanning and attaching pertinent financial aid documents to student accounts, sending thank you letters to scholarship donors, scheduling meetings, data entry of financial aid awards and institutional loans. ESSENTIAL JOB FUNCTIONS: The employee in this position will have the following essential job functions: Provide current and prospective undergraduate, master-level, and doctoral students with basic financial aid information including deadlines and application requirements and materials via email. Schedule advising appointments and oversee the financial aid calendar. Provides financial aid advising for prospective students (works closely with the Admissions Office). Oversee the process of the Active-Duty Military Grant and certifications process. Oversee enrollment verification for all outside scholarships and institutional scholarships. Notify students of outside scholarship awards via email and mail donors thank you letters. Scan and attach all student financial aid documents (MG certifications, scholarship checks, grant applications, loans, etc.) to student accounts. Process daily cash reports. Post institutional scholarships in PowerFAIDS. Assist students in applying for institutional short term loans through Southern Seminary. Prepare correspondence, forms, reports, etc. Assist the Director of Financial Aid as needed. KNOWLEDGE, SKILLS & ABILITIES: Knowledge of all sources of internal and external aid available to students. Excellent communication skills. Demonstrate ability to interact well with students and staff. Knowledge of financial aid websites and databases, including College Board, PowerFAIDS, and Jenzabar. QUALIFICATIONS: Ability to portray the seminary values and mission in writing, speech, personal demeanor, and spiritual commitment. Detail oriented and ability to work at a fast pace. Excellent communication skills; ability to interact with and engage people, to view, discern, adjust, and respond appropriately to non-verbal communication cues. EDUCATION: Bachelor’s degree preferred. EXPERIENCE: Experience in financial aid within higher education is preferred. SUPERVISION: The person in this position will supervise no one. The person in this position will report to the Director of Financial Aid. WORK ENVIRONMENT: The person in this position will work in an office environment. Must have the ability to sit for extended periods of time, use a desktop computer for correspondence, lift up to 25 lbs., and operate efficiently in a fast-paced work environment. EQUIPMENT: The person in this position will use a personal computer. The person in this position will daily use the following programs: Microsoft Office, Microsoft Excel, Jenzabar, PowerFAIDS.

Requirements

Knowledge of all sources of internal and external aid available to students.
Excellent communication skills.
Demonstrate ability to interact well with students and staff.
Knowledge of financial aid websites and databases, including College Board, PowerFAIDS, and Jenzabar.
Ability to portray the seminary values and mission in writing, speech, personal demeanor, and spiritual commitment.
Detail oriented and ability to work at a fast pace.
Excellent communication skills; ability to interact with and engage people, to view, discern, adjust, and respond appropriately to non-verbal communication cues.

Nice To Haves

Bachelor’s degree preferred.
Experience in financial aid within higher education is preferred.

Responsibilities

Provide current and prospective undergraduate, master-level, and doctoral students with basic financial aid information including deadlines and application requirements and materials via email.
Schedule advising appointments and oversee the financial aid calendar.
Provides financial aid advising for prospective students (works closely with the Admissions Office).
Oversee the process of the Active-Duty Military Grant and certifications process.
Oversee enrollment verification for all outside scholarships and institutional scholarships.
Notify students of outside scholarship awards via email and mail donors thank you letters.
Scan and attach all student financial aid documents (MG certifications, scholarship checks, grant applications, loans, etc.) to student accounts.
Process daily cash reports.
Post institutional scholarships in PowerFAIDS.
Assist students in applying for institutional short term loans through Southern Seminary.
Prepare correspondence, forms, reports, etc.
Assist the Director of Financial Aid as needed.