Financial Aid Analyst, Processing

Kennesaw State University•Kennesaw, GA

33d

About The Position

Provides data analysis, management, and reporting for Office Student Financial Aid (OSFA). Identify requirements, collect data, and interpret results for Federal and State funded programs. Leads projects and initiates and implements process improvements. Assists in developing and administering policies and procedures, extensive scope and impact of decisions both internal and external contacts, and mission of the department. Ensures compliance with relevant regulatory requirements.

Requirements

Bachelor's Degree from an accredited institution of higher education in Communications, Finance, Statistics, Business or related field
Three (3) years related experience in financial aid, post-secondary education, or business
Able to handle multiple tasks or projects at one time meeting assigned deadlines
Able to understand, research, and resolve complex issues related to various federal and state systems, including but not limited to an understanding of Central Processing System, Electronic Data Exchange, National Student Loan Data System, Common Origination and Disbursement, Surfer
Able to plan, coordinate and complete large scale, detail-oriented projects and events
Able to work in partnership with, staff, faculty, administrators, federal/state entities, and servicers to ensure student success
Able to maintain compliant records of all transactions between the University and outside reporting entities
Able to lead compliance efforts involving federal, state, and institutional fin
Knowledge of financial aid at the federal, state and institutional levels and stays abreast of changes to state and federal rules/regulations
Knowledge of state program rules and regulations for Financial Aid in the State of Georgia
Knowledge of Title IV rules and regulations, as they pertain to Federal Student Financial Aid
Knowledge of and abides by the regulations of the Family Education Rights and Privacy Act (FERPA)
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite, Ellucian Banner Financial Aid Module, USG GA Modifications to Banner, Common Origination and Disbursement, Central Processing System, Surfer, and the National Student Loan Data System)
Strong attention to detail and follow up skills
Strong customer service skills and phone and e-mail etiquette

Nice To Haves

National Association of Student Financial Aid Administrators (NASFAA) Credentials
An advanced degree from an accredited institution of higher education in a related field
Previous experience with Banner (Ellucian)

Responsibilities

Leads and oversees projects that implement process improvement
Collects, analyzes and provides accurate data and reports to support decision making and functional activities
Assesses and analyzes underlying data elements to identify causes of potential problems and proposes solutions
Responsible for the execution and management of individual programs and/or processes
Reviews and audits completed work to ensure accuracy and compliance¿ facilitates training as needed
Trouble-shoots and maintains quality assurance processes within assigned financial aid area
Monitors communications from students to review for possible system and/or training issues
Ensures compliance with all federal, state, NCAA, USG and Kennesaw State rules and regulations
Contributes and participates in the strategic planning process and future direction of the department/division
Works collaboratively with campus-wide departments and outside entities regarding the implementation of policies and procedures
Serves as a point of contact to resolve questions or issues
Maintains a master calendar for all OSFA major activity
Establishes strategies for effective delivery of program awards