Workday Financial Aid Analyst

University of Arkansas System•Little Rock, AR

9d•Remote

About The Position

This position functions as the Workday Student Financial Aid Analyst on the Workday Student team with Workday Support Services, reporting to the Financial Aid Functional Lead. The Financial Aid Analyst duties include, but are not limited to, becoming knowledgeable about Workday functionality and navigation, documenting existing processes, contributing to the design and configuration of new business processes, testing new and existing processes and developing training and communication materials. Completes hands-on functional and technical project activities and provides guidance to System resources. Demonstrates and explains key product features, documents requirements and design, provides knowledge transfer to the project team, configures the corresponding functionality, and assists in testing and supporting the implementation of new or updates to existing Workday functionality.

Requirements

The educational equivalent of Bachelor’s degree from an accredited institution of higher education
At least three years of experience working in higher education financial aid or related field
Must be able to work collaboratively and travel throughout the State to various UA campuses to support any new acquisitions or ongoing training support needed by the campuses.
Knowledge of the process being transformed and an understanding of how the process/system integrates with other processes and initiatives
Strong presentation, oral, and written communication skills
Strong organizational and task management skills
Solid analytical skills
Effective management and team skills
Ability to make decisions at the project team level and properly escalate those decisions that cannot be resolved on a timely basis
Ability to structure work efficiently
Ability to provide direction and use interpersonal influences to gain goal alignments with results versus activity-oriented outcomes

Nice To Haves

Significant experience in assessing, revising, implementing and supporting student Financial Aid processes
Workday Financial Aid experience
Experience with change management related to Financial Aid ERP systems or other large enterprise system deployments

Responsibilities

Becoming knowledgeable about Workday functionality and navigation
Documenting existing processes
Contributing to the design and configuration of new business processes
Testing new and existing processes
Developing training and communication materials
Completes hands-on functional and technical project activities and provides guidance to System resources
Demonstrates and explains key product features
Documents requirements and design
Provides knowledge transfer to the project team
Configures the corresponding functionality
Assists in testing and supporting the implementation of new or updates to existing Workday functionality