Financial Aid Advisor I - 529014

The University of Alabama • Tuscaloosa, AL

1d

About The Position

The Financial Aid Advisor I provides a vast array of knowledge regarding federal aid programs, private lending procedures, and university policies under general supervision. Informs students of public, institutional, and private resources available for educational expenses. Evaluates the financial need of applicants and applies knowledge to those needs. Administers federal aid funding and resolves low-complexity financial aid issues. Federal Student Aid is regulated and audited by the U.S. Department of Education annually providing oversight and monitoring of all Title IV programs. Institutional participants are to ensure compliance with the federal regulations and policies governing the federal student aid programs. Failure to meet compliance could result in loss of institutional eligibility. At the University of Alabama, Federal funding for educational purposes that process through Student Financial Aid exceed $250 million dollars annually from the various federal aid programs with approximately 60% of the student body receiving federal, institutional and/or private funding. Federal financial aid is essential for many prospective students pursuing higher education and for retention of current students. This position inform students of public, institutional and private resources available for educational expenses by evaluating the financial need of applicants and applying knowledge of each Federal Title IV program to the needs of that specific student. Plays a crucial role in advising incoming students pursuing all degree levels on their decision to attend The University of Alabama and continues this advising each year for returning students. Upholds the highest standard of customer service to students and parents. Awards federal aid to individual students by appropriately utilizing resources to maximize Enrollment Management goals.

Requirements

• Bachelor's degree or higher.
• Must have valid U.S. driver's license.
• Must be at least 19 years of age at time of hire and have an acceptable Motor Vehicle Report that is in compliance with University policies.
• Applicants under the age of 21 will have some driving restrictions.
• Excellent verbal communication skills, including public speaking.
• Effective listening skills.
• Ability to meet and address the public and effectively work with concerned clients.
• Exceptional customer service skills.
• Superior organizational, analytical, and problem-solving skills.
• Computer skills to include word processing, spreadsheet, and/or database management.

Nice To Haves

• Bachelor’s degree in business, public relations, marketing, communications, education, counseling or related field; or a bachelor’s degree in an unrelated field with one (1) year financial aid experience at a major university to include a basic knowledge of federal student aid programs.

Responsibilities

• Informs students of public, institutional, and private resources available for educational expenses.
• Evaluates the financial need of applicants and applies knowledge to those needs.
• Administers federal aid funding and resolves low-complexity financial aid issues.
• Advising incoming students pursuing all degree levels on their decision to attend The University of Alabama and continues this advising each year for returning students.
• Upholds the highest standard of customer service to students and parents.
• Awards federal aid to individual students by appropriately utilizing resources to maximize Enrollment Management goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees