Financial Aid Administrative Assistant

Jackson State University • Jackson, MS

45d

About The Position

The Department of Financial Aid is accepting applications for its Financial Aid Administrative Assistant position.

Requirements

• Associate's Degree required.
• Excellent communication skills, both written and verbal, to explain financial aid processes to students and families.
• Proficient in computer skills, including experience with financial aid software and Microsoft Office Suite.
• Ability to work effectively with a diverse student population and maintain confidentiality.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.

Responsibilities

• Assist in the daily operations of the financial aid office by managing routine administrative tasks.
• Organize and maintain financial aid files and documentation, ensuring accuracy and compliance with federal, state, and institutional regulations.
• Help in processing financial aid applications, including verifying documentation and inputting data into financial aid software.
• Serve as the first point of contact for students, parents, and staff, addressing inquiries about financial aid policies, procedures, and eligibility.
• Coordinate and schedule appointments for financial aid counselors with students and families.
• Input and update student information in the financial aid management system, ensuring data integrity.
• Prepare reports and documentation as needed for audits, assessments, and financial aid reviews.
• Work closely with other departments, such as admissions and registrar, to ensure accurate information sharing and efficient processing of financial aid.
• Monitor and order office supplies and materials necessary for the financial aid office's functioning.
• Attend training sessions to stay updated on financial aid regulations and office policies.
• Other duties assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees