Core Responsibilities Identifies client needs and works with internal partners to determine tailored solutions aligned with Vanguard’s investment philosophy. Partners with sales executives in business development and sales processes to support growth initiatives. Maintains accurate client records in CRM systems and ensures compliance with Vanguard methodology, investment guidelines, and regulatory requirements. Supports the analysis of client investment risk tolerance, discusses appropriate savings or spending strategies, and provides additional financial planning solutions such as retirement and wealth-building strategies. Conducts periodic reviews of portfolios and creates detailed reports addressing ongoing client advisory needs. Implements wealth-building strategies based on client goals and Vanguard’s disciplined investment approach. Develops a comprehensive understanding of client financial situations through consultative conversations and uncovering key information. Develops general knowledge of Vanguard funds, products, and services to educate clients effectively. Maintains a broad understanding of financial planning principles, capital markets, and the Financial Services industry. Participates in special projects and contributes to process improvements to enhance client experience and operational efficiency. Drive Outcomes and take decisive action to achieve results. Maintain client focus and deliver exceptional service. Optimize work processes for efficiency and accuracy. Manage ambiguity and adapt to changing priorities. Demonstrate situational adaptability and resourcefulness in problem-solving. About Vanguard At Vanguard, we don't just have a mission—we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience. Vanguard, one of the world's largest investment management companies, serves individual investors, institutions, employer-sponsored retirement plans, and financial professionals. We have a diverse and talented crew with a culture that promotes teamwork, along with an unwavering focus on serving our clients' best interests. This website uses "cookies" to distinguish you from other users. A cookie is a small file of letters and numbers placed on your computer or device. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site and services. The cookies are stored locally on your computer or mobile device. To accept cookies you can continue browsing as normal. Or you can go to our Privacy Policy to read more information and learn how to change your preferences.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees